BSB30115 Certificate III in Business
Certificate III in Business, this qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
- customer service adviser
- general clerk
- word process operator
Certificate III in Business – BSB30115
Preferred pathways for candidates considering the qualification include:
BSB20115 – Certificate II in Business OR with vocational experience assisting in a range of support roles without formal business qualifications.
Pathways from the qualification
- BSB40215 Certificate IV in Business
Please Contact Gateway Administration Officer for Course Cost Detail:
The units of competence shown below have been selected by Gateway Training Academy based on the course purpose. They are shown in the recommended study order.
|Unit Code||Unit Title|
|BSBWHS201||Contribute to health & safety of self and others|
|BSBWHS302||Apply knowledge of WHS legislation in the workplace|
|BSBITU307||Develop keyboarding speed & accuracy|
|BSBITU302||Create electronic presentations|
|BSBITU303||Design and produce text documents|
|BSBDIV301||Work effectively with diversity|
|BSBITU306||Design & produce business documents|
|BSBWRT301||Write simple documents|
|BSBFIA301||Maintain financial records|
|BSBFIA304||Maintain a general ledger|
|BSBWOR301||Organise personal work priorities and development|
The following occupations relate to this qualification.
- General Clerk (ANZSCO code: 531111)
Further information about this occupation can be obtained from Job Outlook
Labour market information provided by the Department of Employment.
|Clerical Officer||Clerical Officers perform a range of clerical duties in an office environment. They maintain records, deal with and write correspondence, use computer technology, produce business documents, organise office resources, and manage their own work priorities and financial records.|
|Customer Service Officer||Customer Service Officers deal with the relationship between a company and its clients. They ensure client needs are met, answer queries, and provide a point of contact within an organisation. They may manage a team of Customer Service Representatives. They resolve complaints and act as mediators in disputes, or direct complainants to the correct department.|
|Data Entry Operator||Data Entry Operators input and retrieve data, using computerised systems. They may also collect data from clients and colleagues.|
|Information Officer||Information Officers are responsible for the provision and dissemination of information within an organisation. They may conduct research; provide advice to customers and internal clients; and handle and store records and other forms of business information.|
|Payroll Officer||Payroll Officers process the payroll for all personnel, and also process payments and direct debits associated with superannuation, sick leave and other claims. They are also often required to assist with other accounting duties and payments processing.|
|Word Processing Operator||Word Processing Operators transcribe, type, edit and print documents. They use computers with word-processing software applications and printers.|