About the program
This qualification reflects the role of skilled senior pharmacy assistants who use sound knowledge of a broad range of pharmacy products and health care support services. Some senior pharmacy assistants may take a lead role in coordinating front of pharmacy business activities.
Entry Requirements
There are no academic entry requirements for these qualifications. Students are required to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.
Training delivery
This course can be conducted online, blended, work based or in the classroom. Training is delivered through our Registered Training Organisation: Gateway Training Academy RTO ID 32305.
Course Outcomes
Upon successful completion of the course, you will receive a:
- Nationally recognised Certificate & Transcript or
- Statement of Attainment (if found competent in at least 1 Unit of Competency)
To successfully complete this qualification, you require 14 units of competence. These 14 units are comprised of 3 core unit which is compulsory and 11 elective units. The units of competence shown below have been selected by Gateway Training Academy based on the course purpose. They are shown in the recommended study order.
Core Units
| BSBLDR403 | Lead team effectiveness |
| HLTWHS003 | Maintain work health and safety |
| SIRCCPM001 | Assist in managing Pharmacy Medicines and Pharmacist Only Medicines |
| HLTAAP001 | Recognise healthy body systems |
| BSBCUS401 | Coordinate implementation of customer service strategies |
| SIRXCEG003 | Build customer relationships and loyalty |
| SIRXCEG008 | Manage disrespectful, aggressive or abusive customers |
| SIRXCEG009 | Manage workplace responses to disrespectful aggressive or abusive customer behaviour |
| SIRCCPM002 | Coordinate a pharmacy quality system |
| SIRCCPM003 | Lead and develop pharmacy teams |
| SIRCCPM004 | Manage pharmacy sales and service delivery |
| SIRCCPM005 | Manage pharmacy premises, equipment and merchandise |
| SIRCCPM006 | Develop a pharmacy product and service range |
| SIRCDIS002 | Deliver medicines to customers outside the pharmacy |
*Please note that elective units may be subject to change.
**Please contact us if you would like to discuss customised elective unit options to suit your needs.
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
| Occupation | Description |
|---|---|
| Pharmacy Assistant | Pharmacy Assistants sell retail goods to customers in pharmacies. Goods can range from creams, lotions and grooming tools to, cosmetics and perfumes. Pharmacy Assistants help customers to select the right products to meet their needs and assist with the day to day operation of a pharmacy. They usually have a good knowledge of pharmacy products, health and beauty products. |
| Pharmacy Sales Assistant | Pharmacy sales assistants sell pharmaceutical goods, toiletries and related goods in pharmacies and assist customers with any inquiries. |
| Dispensary Technician | A Dispensary Technician helps to prepare medications at a pharmacy. You’ll be supervised by a qualified pharmacist as you process prescriptions for patients. Dispensary Technicians ensure label information is accurate and you might discuss concerns or precautions with customers. |
| Dispensary Assistant | Dispensary Assistants assist Pharmacists with preparing medications for customers, advising customers on safe and effective use of medicines, and supporting the running of the pharmacy. Dispensary Assistants work under the direct supervision of a Pharmacist to ensure medicines are dispensed legally and safely. |
| Dispensary Manager | This pharmacist position is to manage operations of the dispensary area within the pharmacy department. It includes overseeing day to day processes and rostering requirements to ensure a efficient and effective dispensary service. |
Source: myskills
Industry Insights
Future Growth
20%
Australia’s pharmaceutical market is set to rise from just over $22.85 billion in 2016 to $25.2 billion by 2020, registering a compound annual growth rate (CAGR) of 2%, according to research and consulting firm GlobalData.
Weekly Pay
$936.50
Pharmacists can earn good salaries and the hours are often very flexible. It is also a profession which carries with it a relatively high status and pharmacists are seen and respected as medical professionals. It is expected that there will be an increased demand for pharmacists in all the varied healthcare facilities.
Satisfied With Training
90%
Overall satisfaction employee for chemists/pharmacies averages a very high 90.5% and is in third position out of 32 industries.
Overview
About the program
This qualification reflects the role of skilled senior pharmacy assistants who use sound knowledge of a broad range of pharmacy products and health care support services. Some senior pharmacy assistants may take a lead role in coordinating front of pharmacy business activities.
Entry Requirements
There are no academic entry requirements for these qualifications. Students are required to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.
Training delivery
This course can be conducted online, blended, work based or in the classroom. Training is delivered through our Registered Training Organisation: Gateway Training Academy RTO ID 32305.
Course Outcomes
Upon successful completion of the course, you will receive a:
- Nationally recognised Certificate & Transcript or
- Statement of Attainment (if found competent in at least 1 Unit of Competency)
Course Structure
To successfully complete this qualification, you require 14 units of competence. These 14 units are comprised of 3 core unit which is compulsory and 11 elective units. The units of competence shown below have been selected by Gateway Training Academy based on the course purpose. They are shown in the recommended study order.
Core Units
| BSBLDR403 | Lead team effectiveness |
| HLTWHS003 | Maintain work health and safety |
| SIRCCPM001 | Assist in managing Pharmacy Medicines and Pharmacist Only Medicines |
| HLTAAP001 | Recognise healthy body systems |
| BSBCUS401 | Coordinate implementation of customer service strategies |
| SIRXCEG003 | Build customer relationships and loyalty |
| SIRXCEG008 | Manage disrespectful, aggressive or abusive customers |
| SIRXCEG009 | Manage workplace responses to disrespectful aggressive or abusive customer behaviour |
| SIRCCPM002 | Coordinate a pharmacy quality system |
| SIRCCPM003 | Lead and develop pharmacy teams |
| SIRCCPM004 | Manage pharmacy sales and service delivery |
| SIRCCPM005 | Manage pharmacy premises, equipment and merchandise |
| SIRCCPM006 | Develop a pharmacy product and service range |
| SIRCDIS002 | Deliver medicines to customers outside the pharmacy |
*Please note that elective units may be subject to change.
**Please contact us if you would like to discuss customised elective unit options to suit your needs.
Student Outcomes
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
| Occupation | Description |
|---|---|
| Pharmacy Assistant | Pharmacy Assistants sell retail goods to customers in pharmacies. Goods can range from creams, lotions and grooming tools to, cosmetics and perfumes. Pharmacy Assistants help customers to select the right products to meet their needs and assist with the day to day operation of a pharmacy. They usually have a good knowledge of pharmacy products, health and beauty products. |
| Pharmacy Sales Assistant | Pharmacy sales assistants sell pharmaceutical goods, toiletries and related goods in pharmacies and assist customers with any inquiries. |
| Dispensary Technician | A Dispensary Technician helps to prepare medications at a pharmacy. You’ll be supervised by a qualified pharmacist as you process prescriptions for patients. Dispensary Technicians ensure label information is accurate and you might discuss concerns or precautions with customers. |
| Dispensary Assistant | Dispensary Assistants assist Pharmacists with preparing medications for customers, advising customers on safe and effective use of medicines, and supporting the running of the pharmacy. Dispensary Assistants work under the direct supervision of a Pharmacist to ensure medicines are dispensed legally and safely. |
| Dispensary Manager | This pharmacist position is to manage operations of the dispensary area within the pharmacy department. It includes overseeing day to day processes and rostering requirements to ensure a efficient and effective dispensary service. |
Source: myskills
Industry Insights
Industry Insights
Future Growth
20%
Australia’s pharmaceutical market is set to rise from just over $22.85 billion in 2016 to $25.2 billion by 2020, registering a compound annual growth rate (CAGR) of 2%, according to research and consulting firm GlobalData.
Weekly Pay
$936.50
Pharmacists can earn good salaries and the hours are often very flexible. It is also a profession which carries with it a relatively high status and pharmacists are seen and respected as medical professionals. It is expected that there will be an increased demand for pharmacists in all the varied healthcare facilities.
Satisfied With Training
90%
Overall satisfaction employee for chemists/pharmacies averages a very high 90.5% and is in third position out of 32 industries.
How It Works
Enquire Now
Enrolment is easy – We will guide through every step with our easy to use form submission.
Log-On
Log-on to our World-Class Learning Management System and finish your course in no time!
Get Qualified
You’re Qualified! All of Gateway Training Academy’s qualifications are Nationally Recognised.
The Gateway Difference
Over a decade of proven experience in helping businesses achieve growth through Education and Training.
Able to deliver both locally and nationally
Proven experience in Vocational Education
Trusted advisor by our clients including small, medium and large enterprises
Focus on lifelong learning and robust work role/ function focused assessment aligned to your strategic goals
Delivering quality training outcomes in a wide range of industries
Strong links with Australian Apprenticeship Support Network.
Testimonial
Gateway Training has helped me Upskill my Diploma course in Leadership & Management! They’ve been great in providing me all the tools necessary to be prepared for my roles.
Sarah Howard
Diploma of Leadership and Management
I’ve had an excellent experience from enrolment, training delivery and the in-depth knowledge of Gateway’s trainers. Gateway has shown commitment and enthusiasm to understand my needs and then design and recommend the training package was commendable. The trainer was knowledgeable, friendly and they adapted their style accordingly to me. Can’t thank them enough!Â
Chris Southend
Certificate IV In Community Pharmacy
From my very first meeting, the team at Gateway were focused on my needs. They supported me through the sign-up stage, enrollments and their training has had a tremendous impact on my career. They kept me informed of every aspect of the journey.Â
Albert Kenley
Diploma of Community Services
The Team at Gateway were switched on to my needs and they offered me a great insight into the manufacturing industry as that’s what I initially wanted to study. The training has been great, I’v’e thoroughly enjoyed it and Gateways flexibility to my working schedule has been invaluable…
David Conway
Certificate III In Process Manufacturing
Best training company I’ve been with, completed my cert 3 with Gateway Training and the trainers are so enthusiastic. They have so much knowledge about the industry that they pass on to the class – the class is also very enjoyable. I’m definitely recommending gateway training to any and all my friends present and future.
Joanna N. Felten
Certificate III In Individual Support
Latest News & Articles
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Gateway partnered with Jasmine Care upon inception to help its business grow and become self-sustainable through the Boosting Apprenticeship/Traineeship Commencement Program to deliver several Nationa…
Read More
Case Study: Gateway brings Customer Service excellence to Pharmacy 4 Less
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Read More
Gateway upskills Support Staff to tackle growing Home Care service for My Right Choice
Gateway partnered with My Right Choice to upskill and qualify their Staff through a Nationally Recognised Training Course in Individual Support. The training delivered was centred around understanding…
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Spot Press UpSkills their staff with Supply Chain, Leadership, Management and Business courses
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About the program
This qualification reflects the role of skilled senior pharmacy assistants who use sound knowledge of a broad range of pharmacy products and health care support services. Some senior pharmacy assistants may take a lead role in coordinating front of pharmacy business activities.
Entry Requirements
There are no academic entry requirements for these qualifications. Students are required to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.
Training delivery
This course can be conducted online, blended, work based or in the classroom. Training is delivered through our Registered Training Organisation: Gateway Training Academy RTO ID 32305.
Course Outcomes
Upon successful completion of the course, you will receive a:
- Nationally recognised Certificate & Transcript or
- Statement of Attainment (if found competent in at least 1 Unit of Competency)
To successfully complete this qualification, you require 14 units of competence. These 14 units are comprised of 3 core unit which is compulsory and 11 elective units. The units of competence shown below have been selected by Gateway Training Academy based on the course purpose. They are shown in the recommended study order.
Core Units
| BSBLDR403 | Lead team effectiveness |
| HLTWHS003 | Maintain work health and safety |
| SIRCCPM001 | Assist in managing Pharmacy Medicines and Pharmacist Only Medicines |
| HLTAAP001 | Recognise healthy body systems |
| BSBCUS401 | Coordinate implementation of customer service strategies |
| SIRXCEG003 | Build customer relationships and loyalty |
| SIRXCEG008 | Manage disrespectful, aggressive or abusive customers |
| SIRXCEG009 | Manage workplace responses to disrespectful aggressive or abusive customer behaviour |
| SIRCCPM002 | Coordinate a pharmacy quality system |
| SIRCCPM003 | Lead and develop pharmacy teams |
| SIRCCPM004 | Manage pharmacy sales and service delivery |
| SIRCCPM005 | Manage pharmacy premises, equipment and merchandise |
| SIRCCPM006 | Develop a pharmacy product and service range |
| SIRCDIS002 | Deliver medicines to customers outside the pharmacy |
*Please note that elective units may be subject to change.
**Please contact us if you would like to discuss customised elective unit options to suit your needs.
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
| Occupation | Description |
|---|---|
| Pharmacy Assistant | Pharmacy Assistants sell retail goods to customers in pharmacies. Goods can range from creams, lotions and grooming tools to, cosmetics and perfumes. Pharmacy Assistants help customers to select the right products to meet their needs and assist with the day to day operation of a pharmacy. They usually have a good knowledge of pharmacy products, health and beauty products. |
| Pharmacy Sales Assistant | Pharmacy sales assistants sell pharmaceutical goods, toiletries and related goods in pharmacies and assist customers with any inquiries. |
| Dispensary Technician | A Dispensary Technician helps to prepare medications at a pharmacy. You’ll be supervised by a qualified pharmacist as you process prescriptions for patients. Dispensary Technicians ensure label information is accurate and you might discuss concerns or precautions with customers. |
| Dispensary Assistant | Dispensary Assistants assist Pharmacists with preparing medications for customers, advising customers on safe and effective use of medicines, and supporting the running of the pharmacy. Dispensary Assistants work under the direct supervision of a Pharmacist to ensure medicines are dispensed legally and safely. |
| Dispensary Manager | This pharmacist position is to manage operations of the dispensary area within the pharmacy department. It includes overseeing day to day processes and rostering requirements to ensure a efficient and effective dispensary service. |
Source: myskills
Industry Insights
Future Growth
20%
Australia’s pharmaceutical market is set to rise from just over $22.85 billion in 2016 to $25.2 billion by 2020, registering a compound annual growth rate (CAGR) of 2%, according to research and consulting firm GlobalData.
Weekly Pay
$936.50
Pharmacists can earn good salaries and the hours are often very flexible. It is also a profession which carries with it a relatively high status and pharmacists are seen and respected as medical professionals. It is expected that there will be an increased demand for pharmacists in all the varied healthcare facilities.
Satisfied With Training
90%
Overall satisfaction employee for chemists/pharmacies averages a very high 90.5% and is in third position out of 32 industries.
Overview
About the program
This qualification reflects the role of skilled senior pharmacy assistants who use sound knowledge of a broad range of pharmacy products and health care support services. Some senior pharmacy assistants may take a lead role in coordinating front of pharmacy business activities.
Entry Requirements
There are no academic entry requirements for these qualifications. Students are required to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.
Training delivery
This course can be conducted online, blended, work based or in the classroom. Training is delivered through our Registered Training Organisation: Gateway Training Academy RTO ID 32305.
Course Outcomes
Upon successful completion of the course, you will receive a:
- Nationally recognised Certificate & Transcript or
- Statement of Attainment (if found competent in at least 1 Unit of Competency)
Course Structure
To successfully complete this qualification, you require 14 units of competence. These 14 units are comprised of 3 core unit which is compulsory and 11 elective units. The units of competence shown below have been selected by Gateway Training Academy based on the course purpose. They are shown in the recommended study order.
Core Units
| BSBLDR403 | Lead team effectiveness |
| HLTWHS003 | Maintain work health and safety |
| SIRCCPM001 | Assist in managing Pharmacy Medicines and Pharmacist Only Medicines |
| HLTAAP001 | Recognise healthy body systems |
| BSBCUS401 | Coordinate implementation of customer service strategies |
| SIRXCEG003 | Build customer relationships and loyalty |
| SIRXCEG008 | Manage disrespectful, aggressive or abusive customers |
| SIRXCEG009 | Manage workplace responses to disrespectful aggressive or abusive customer behaviour |
| SIRCCPM002 | Coordinate a pharmacy quality system |
| SIRCCPM003 | Lead and develop pharmacy teams |
| SIRCCPM004 | Manage pharmacy sales and service delivery |
| SIRCCPM005 | Manage pharmacy premises, equipment and merchandise |
| SIRCCPM006 | Develop a pharmacy product and service range |
| SIRCDIS002 | Deliver medicines to customers outside the pharmacy |
*Please note that elective units may be subject to change.
**Please contact us if you would like to discuss customised elective unit options to suit your needs.
Student Outcomes
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
| Occupation | Description |
|---|---|
| Pharmacy Assistant | Pharmacy Assistants sell retail goods to customers in pharmacies. Goods can range from creams, lotions and grooming tools to, cosmetics and perfumes. Pharmacy Assistants help customers to select the right products to meet their needs and assist with the day to day operation of a pharmacy. They usually have a good knowledge of pharmacy products, health and beauty products. |
| Pharmacy Sales Assistant | Pharmacy sales assistants sell pharmaceutical goods, toiletries and related goods in pharmacies and assist customers with any inquiries. |
| Dispensary Technician | A Dispensary Technician helps to prepare medications at a pharmacy. You’ll be supervised by a qualified pharmacist as you process prescriptions for patients. Dispensary Technicians ensure label information is accurate and you might discuss concerns or precautions with customers. |
| Dispensary Assistant | Dispensary Assistants assist Pharmacists with preparing medications for customers, advising customers on safe and effective use of medicines, and supporting the running of the pharmacy. Dispensary Assistants work under the direct supervision of a Pharmacist to ensure medicines are dispensed legally and safely. |
| Dispensary Manager | This pharmacist position is to manage operations of the dispensary area within the pharmacy department. It includes overseeing day to day processes and rostering requirements to ensure a efficient and effective dispensary service. |
Source: myskills
Industry Insights
Industry Insights
Future Growth
20%
Australia’s pharmaceutical market is set to rise from just over $22.85 billion in 2016 to $25.2 billion by 2020, registering a compound annual growth rate (CAGR) of 2%, according to research and consulting firm GlobalData.
Weekly Pay
$936.50
Pharmacists can earn good salaries and the hours are often very flexible. It is also a profession which carries with it a relatively high status and pharmacists are seen and respected as medical professionals. It is expected that there will be an increased demand for pharmacists in all the varied healthcare facilities.
Satisfied With Training
90%
Overall satisfaction employee for chemists/pharmacies averages a very high 90.5% and is in third position out of 32 industries.
How It Works
Enquire Now
Enrolment is easy – We will guide through every step with our easy to use form submission.
Log-On
Log-on to our World-Class Learning Management System and finish your course in no time!
Get Qualified
You’re Qualified! All of Gateway Training Academy’s qualifications are Nationally Recognised.
The Gateway Difference
Over a decade of proven experience in helping businesses achieve growth through Education and Training.
Able to deliver both locally and nationally
Proven experience in Vocational Education
Trusted advisor by our clients including small, medium and large enterprises
Focus on lifelong learning and robust work role/ function focused assessment aligned to your strategic goals
Delivering quality training outcomes in a wide range of industries
Strong links with Australian Apprenticeship Support Network.
Testimonial
Gateway Training has helped me Upskill my Diploma course in Leadership & Management! They’ve been great in providing me all the tools necessary to be prepared for my roles.
Sarah Howard
Diploma of Leadership and ManagementI’ve had an excellent experience from enrolment, training delivery and the in-depth knowledge of Gateway’s trainers. Gateway has shown commitment and enthusiasm to understand my needs and then design and recommend the training package was commendable. The trainer was knowledgeable, friendly and they adapted their style accordingly to me. Can’t thank them enough!Â
Chris Southend
Certificate IV In Community PharmacyFrom my very first meeting, the team at Gateway were focused on my needs. They supported me through the sign-up stage, enrollments and their training has had a tremendous impact on my career. They kept me informed of every aspect of the journey.Â
Albert Kenley
Diploma of Community ServicesThe Team at Gateway were switched on to my needs and they offered me a great insight into the manufacturing industry as that’s what I initially wanted to study. The training has been great, I’v’e thoroughly enjoyed it and Gateways flexibility to my working schedule has been invaluable…
David Conway
Certificate III In Process ManufacturingBest training company I’ve been with, completed my cert 3 with Gateway Training and the trainers are so enthusiastic. They have so much knowledge about the industry that they pass on to the class – the class is also very enjoyable. I’m definitely recommending gateway training to any and all my friends present and future.
Joanna N. Felten
Certificate III In Individual Support
Latest News & Articles
Case Study: Jasmine Care gets NDIS Co. underway with support from Gateway Training Academy
Gateway partnered with Jasmine Care upon inception to help its business grow and become self-sustainable through the Boosting Apprenticeship/Traineeship Commencement Program to deliver several Nationa…
Read More
Case Study: Gateway brings Customer Service excellence to Pharmacy 4 Less
Gateway partnered with Jasmine Care upon inception to help its business grow and become self-sustainable through the Boosting Apprenticeship/Traineeship Commencement Program to deliver several Nationa…
Read More
Gateway upskills Support Staff to tackle growing Home Care service for My Right Choice
Gateway partnered with My Right Choice to upskill and qualify their Staff through a Nationally Recognised Training Course in Individual Support. The training delivered was centred around understanding…
Read More
Spot Press UpSkills their staff with Supply Chain, Leadership, Management and Business courses
Gateway partnered with Jasmine Care upon inception to help its business grow and become self-sustainable through the Boosting Apprenticeship/Traineeship Commencement Program to deliver several Nationa…
Read More
About the program
This qualification reflects the role of skilled senior pharmacy assistants who use sound knowledge of a broad range of pharmacy products and health care support services. Some senior pharmacy assistants may take a lead role in coordinating front of pharmacy business activities.
Entry Requirements
There are no academic entry requirements for these qualifications. Students are required to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.
Training delivery
This course can be conducted online, blended, work based or in the classroom. Training is delivered through our Registered Training Organisation: Gateway Training Academy RTO ID 32305.
Course Outcomes
Upon successful completion of the course, you will receive a:
- Nationally recognised Certificate & Transcript or
- Statement of Attainment (if found competent in at least 1 Unit of Competency)
To successfully complete this qualification, you require 14 units of competence. These 14 units are comprised of 3 core unit which is compulsory and 11 elective units. The units of competence shown below have been selected by Gateway Training Academy based on the course purpose. They are shown in the recommended study order.
Core Units
| BSBLDR403 | Lead team effectiveness |
| HLTWHS003 | Maintain work health and safety |
| SIRCCPM001 | Assist in managing Pharmacy Medicines and Pharmacist Only Medicines |
| HLTAAP001 | Recognise healthy body systems |
| BSBCUS401 | Coordinate implementation of customer service strategies |
| SIRXCEG003 | Build customer relationships and loyalty |
| SIRXCEG008 | Manage disrespectful, aggressive or abusive customers |
| SIRXCEG009 | Manage workplace responses to disrespectful aggressive or abusive customer behaviour |
| SIRCCPM002 | Coordinate a pharmacy quality system |
| SIRCCPM003 | Lead and develop pharmacy teams |
| SIRCCPM004 | Manage pharmacy sales and service delivery |
| SIRCCPM005 | Manage pharmacy premises, equipment and merchandise |
| SIRCCPM006 | Develop a pharmacy product and service range |
| SIRCDIS002 | Deliver medicines to customers outside the pharmacy |
*Please note that elective units may be subject to change.
**Please contact us if you would like to discuss customised elective unit options to suit your needs.
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
| Occupation | Description |
|---|---|
| Pharmacy Assistant | Pharmacy Assistants sell retail goods to customers in pharmacies. Goods can range from creams, lotions and grooming tools to, cosmetics and perfumes. Pharmacy Assistants help customers to select the right products to meet their needs and assist with the day to day operation of a pharmacy. They usually have a good knowledge of pharmacy products, health and beauty products. |
| Pharmacy Sales Assistant | Pharmacy sales assistants sell pharmaceutical goods, toiletries and related goods in pharmacies and assist customers with any inquiries. |
| Dispensary Technician | A Dispensary Technician helps to prepare medications at a pharmacy. You’ll be supervised by a qualified pharmacist as you process prescriptions for patients. Dispensary Technicians ensure label information is accurate and you might discuss concerns or precautions with customers. |
| Dispensary Assistant | Dispensary Assistants assist Pharmacists with preparing medications for customers, advising customers on safe and effective use of medicines, and supporting the running of the pharmacy. Dispensary Assistants work under the direct supervision of a Pharmacist to ensure medicines are dispensed legally and safely. |
| Dispensary Manager | This pharmacist position is to manage operations of the dispensary area within the pharmacy department. It includes overseeing day to day processes and rostering requirements to ensure a efficient and effective dispensary service. |
Source: myskills
Industry Insights
Future Growth
20%
Australia’s pharmaceutical market is set to rise from just over $22.85 billion in 2016 to $25.2 billion by 2020, registering a compound annual growth rate (CAGR) of 2%, according to research and consulting firm GlobalData.
Weekly Pay
$936.50
Pharmacists can earn good salaries and the hours are often very flexible. It is also a profession which carries with it a relatively high status and pharmacists are seen and respected as medical professionals. It is expected that there will be an increased demand for pharmacists in all the varied healthcare facilities.
Satisfied With Training
90%
Overall satisfaction employee for chemists/pharmacies averages a very high 90.5% and is in third position out of 32 industries.
Overview
About the program
This qualification reflects the role of skilled senior pharmacy assistants who use sound knowledge of a broad range of pharmacy products and health care support services. Some senior pharmacy assistants may take a lead role in coordinating front of pharmacy business activities.
Entry Requirements
There are no academic entry requirements for these qualifications. Students are required to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.
Training delivery
This course can be conducted online, blended, work based or in the classroom. Training is delivered through our Registered Training Organisation: Gateway Training Academy RTO ID 32305.
Course Outcomes
Upon successful completion of the course, you will receive a:
- Nationally recognised Certificate & Transcript or
- Statement of Attainment (if found competent in at least 1 Unit of Competency)
Course Structure
To successfully complete this qualification, you require 14 units of competence. These 14 units are comprised of 3 core unit which is compulsory and 11 elective units. The units of competence shown below have been selected by Gateway Training Academy based on the course purpose. They are shown in the recommended study order.
Core Units
| BSBLDR403 | Lead team effectiveness |
| HLTWHS003 | Maintain work health and safety |
| SIRCCPM001 | Assist in managing Pharmacy Medicines and Pharmacist Only Medicines |
| HLTAAP001 | Recognise healthy body systems |
| BSBCUS401 | Coordinate implementation of customer service strategies |
| SIRXCEG003 | Build customer relationships and loyalty |
| SIRXCEG008 | Manage disrespectful, aggressive or abusive customers |
| SIRXCEG009 | Manage workplace responses to disrespectful aggressive or abusive customer behaviour |
| SIRCCPM002 | Coordinate a pharmacy quality system |
| SIRCCPM003 | Lead and develop pharmacy teams |
| SIRCCPM004 | Manage pharmacy sales and service delivery |
| SIRCCPM005 | Manage pharmacy premises, equipment and merchandise |
| SIRCCPM006 | Develop a pharmacy product and service range |
| SIRCDIS002 | Deliver medicines to customers outside the pharmacy |
*Please note that elective units may be subject to change.
**Please contact us if you would like to discuss customised elective unit options to suit your needs.
Student Outcomes
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
| Occupation | Description |
|---|---|
| Pharmacy Assistant | Pharmacy Assistants sell retail goods to customers in pharmacies. Goods can range from creams, lotions and grooming tools to, cosmetics and perfumes. Pharmacy Assistants help customers to select the right products to meet their needs and assist with the day to day operation of a pharmacy. They usually have a good knowledge of pharmacy products, health and beauty products. |
| Pharmacy Sales Assistant | Pharmacy sales assistants sell pharmaceutical goods, toiletries and related goods in pharmacies and assist customers with any inquiries. |
| Dispensary Technician | A Dispensary Technician helps to prepare medications at a pharmacy. You’ll be supervised by a qualified pharmacist as you process prescriptions for patients. Dispensary Technicians ensure label information is accurate and you might discuss concerns or precautions with customers. |
| Dispensary Assistant | Dispensary Assistants assist Pharmacists with preparing medications for customers, advising customers on safe and effective use of medicines, and supporting the running of the pharmacy. Dispensary Assistants work under the direct supervision of a Pharmacist to ensure medicines are dispensed legally and safely. |
| Dispensary Manager | This pharmacist position is to manage operations of the dispensary area within the pharmacy department. It includes overseeing day to day processes and rostering requirements to ensure a efficient and effective dispensary service. |
Source: myskills
Industry Insights
Industry Insights
Future Growth
20%
Australia’s pharmaceutical market is set to rise from just over $22.85 billion in 2016 to $25.2 billion by 2020, registering a compound annual growth rate (CAGR) of 2%, according to research and consulting firm GlobalData.
Weekly Pay
$936.50
Pharmacists can earn good salaries and the hours are often very flexible. It is also a profession which carries with it a relatively high status and pharmacists are seen and respected as medical professionals. It is expected that there will be an increased demand for pharmacists in all the varied healthcare facilities.
Satisfied With Training
90%
Overall satisfaction employee for chemists/pharmacies averages a very high 90.5% and is in third position out of 32 industries.
How It Works
Enquire Now
Enrolment is easy – We will guide through every step with our easy to use form submission.
Log-On
Log-on to our World-Class Learning Management System and finish your course in no time!
Get Qualified
You’re Qualified! All of Gateway Training Academy’s qualifications are Nationally Recognised.
The Gateway Difference
Over a decade of proven experience in helping businesses achieve growth through Education and Training.
Able to deliver both locally and nationally
Proven experience in Vocational Education
Trusted advisor by our clients including small, medium and large enterprises
Focus on lifelong learning and robust work role/ function focused assessment aligned to your strategic goals
Delivering quality training outcomes in a wide range of industries
Strong links with Australian Apprenticeship Support Network.
Testimonial
Gateway Training has helped me Upskill my Diploma course in Leadership & Management! They’ve been great in providing me all the tools necessary to be prepared for my roles.
Sarah Howard
Diploma of Leadership and ManagementI’ve had an excellent experience from enrolment, training delivery and the in-depth knowledge of Gateway’s trainers. Gateway has shown commitment and enthusiasm to understand my needs and then design and recommend the training package was commendable. The trainer was knowledgeable, friendly and they adapted their style accordingly to me. Can’t thank them enough!Â
Chris Southend
Certificate IV In Community PharmacyFrom my very first meeting, the team at Gateway were focused on my needs. They supported me through the sign-up stage, enrollments and their training has had a tremendous impact on my career. They kept me informed of every aspect of the journey.Â
Albert Kenley
Diploma of Community ServicesThe Team at Gateway were switched on to my needs and they offered me a great insight into the manufacturing industry as that’s what I initially wanted to study. The training has been great, I’v’e thoroughly enjoyed it and Gateways flexibility to my working schedule has been invaluable…
David Conway
Certificate III In Process ManufacturingBest training company I’ve been with, completed my cert 3 with Gateway Training and the trainers are so enthusiastic. They have so much knowledge about the industry that they pass on to the class – the class is also very enjoyable. I’m definitely recommending gateway training to any and all my friends present and future.
Joanna N. Felten
Certificate III In Individual Support
Latest News & Articles
Case Study: Jasmine Care gets NDIS Co. underway with support from Gateway Training Academy
Gateway partnered with Jasmine Care upon inception to help its business grow and become self-sustainable through the Boosting Apprenticeship/Traineeship Commencement Program to deliver several Nationa…
Read More
Case Study: Gateway brings Customer Service excellence to Pharmacy 4 Less
Gateway partnered with Jasmine Care upon inception to help its business grow and become self-sustainable through the Boosting Apprenticeship/Traineeship Commencement Program to deliver several Nationa…
Read More
Gateway upskills Support Staff to tackle growing Home Care service for My Right Choice
Gateway partnered with My Right Choice to upskill and qualify their Staff through a Nationally Recognised Training Course in Individual Support. The training delivered was centred around understanding…
Read More
Spot Press UpSkills their staff with Supply Chain, Leadership, Management and Business courses
Gateway partnered with Jasmine Care upon inception to help its business grow and become self-sustainable through the Boosting Apprenticeship/Traineeship Commencement Program to deliver several Nationa…
Read More
About the program
This qualification reflects the role of skilled senior pharmacy assistants who use sound knowledge of a broad range of pharmacy products and health care support services. Some senior pharmacy assistants may take a lead role in coordinating front of pharmacy business activities.
Entry Requirements
There are no academic entry requirements for these qualifications. Students are required to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.
Training delivery
This course can be conducted online, blended, work based or in the classroom. Training is delivered through our Registered Training Organisation: Gateway Training Academy RTO ID 32305.
Course Outcomes
Upon successful completion of the course, you will receive a:
- Nationally recognised Certificate & Transcript or
- Statement of Attainment (if found competent in at least 1 Unit of Competency)
To successfully complete this qualification, you require 14 units of competence. These 14 units are comprised of 3 core unit which is compulsory and 11 elective units. The units of competence shown below have been selected by Gateway Training Academy based on the course purpose. They are shown in the recommended study order.
Core Units
| BSBLDR403 | Lead team effectiveness |
| HLTWHS003 | Maintain work health and safety |
| SIRCCPM001 | Assist in managing Pharmacy Medicines and Pharmacist Only Medicines |
| HLTAAP001 | Recognise healthy body systems |
| BSBCUS401 | Coordinate implementation of customer service strategies |
| SIRXCEG003 | Build customer relationships and loyalty |
| SIRXCEG008 | Manage disrespectful, aggressive or abusive customers |
| SIRXCEG009 | Manage workplace responses to disrespectful aggressive or abusive customer behaviour |
| SIRCCPM002 | Coordinate a pharmacy quality system |
| SIRCCPM003 | Lead and develop pharmacy teams |
| SIRCCPM004 | Manage pharmacy sales and service delivery |
| SIRCCPM005 | Manage pharmacy premises, equipment and merchandise |
| SIRCCPM006 | Develop a pharmacy product and service range |
| SIRCDIS002 | Deliver medicines to customers outside the pharmacy |
*Please note that elective units may be subject to change.
**Please contact us if you would like to discuss customised elective unit options to suit your needs.
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
| Occupation | Description |
|---|---|
| Pharmacy Assistant | Pharmacy Assistants sell retail goods to customers in pharmacies. Goods can range from creams, lotions and grooming tools to, cosmetics and perfumes. Pharmacy Assistants help customers to select the right products to meet their needs and assist with the day to day operation of a pharmacy. They usually have a good knowledge of pharmacy products, health and beauty products. |
| Pharmacy Sales Assistant | Pharmacy sales assistants sell pharmaceutical goods, toiletries and related goods in pharmacies and assist customers with any inquiries. |
| Dispensary Technician | A Dispensary Technician helps to prepare medications at a pharmacy. You’ll be supervised by a qualified pharmacist as you process prescriptions for patients. Dispensary Technicians ensure label information is accurate and you might discuss concerns or precautions with customers. |
| Dispensary Assistant | Dispensary Assistants assist Pharmacists with preparing medications for customers, advising customers on safe and effective use of medicines, and supporting the running of the pharmacy. Dispensary Assistants work under the direct supervision of a Pharmacist to ensure medicines are dispensed legally and safely. |
| Dispensary Manager | This pharmacist position is to manage operations of the dispensary area within the pharmacy department. It includes overseeing day to day processes and rostering requirements to ensure a efficient and effective dispensary service. |
Source: myskills
Industry Insights
Future Growth
20%
Australia’s pharmaceutical market is set to rise from just over $22.85 billion in 2016 to $25.2 billion by 2020, registering a compound annual growth rate (CAGR) of 2%, according to research and consulting firm GlobalData.
Weekly Pay
$936.50
Pharmacists can earn good salaries and the hours are often very flexible. It is also a profession which carries with it a relatively high status and pharmacists are seen and respected as medical professionals. It is expected that there will be an increased demand for pharmacists in all the varied healthcare facilities.
Satisfied With Training
90%
Overall satisfaction employee for chemists/pharmacies averages a very high 90.5% and is in third position out of 32 industries.
Overview
About the program
This qualification reflects the role of skilled senior pharmacy assistants who use sound knowledge of a broad range of pharmacy products and health care support services. Some senior pharmacy assistants may take a lead role in coordinating front of pharmacy business activities.
Entry Requirements
There are no academic entry requirements for these qualifications. Students are required to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.
Training delivery
This course can be conducted online, blended, work based or in the classroom. Training is delivered through our Registered Training Organisation: Gateway Training Academy RTO ID 32305.
Course Outcomes
Upon successful completion of the course, you will receive a:
- Nationally recognised Certificate & Transcript or
- Statement of Attainment (if found competent in at least 1 Unit of Competency)
Course Structure
To successfully complete this qualification, you require 14 units of competence. These 14 units are comprised of 3 core unit which is compulsory and 11 elective units. The units of competence shown below have been selected by Gateway Training Academy based on the course purpose. They are shown in the recommended study order.
Core Units
| BSBLDR403 | Lead team effectiveness |
| HLTWHS003 | Maintain work health and safety |
| SIRCCPM001 | Assist in managing Pharmacy Medicines and Pharmacist Only Medicines |
| HLTAAP001 | Recognise healthy body systems |
| BSBCUS401 | Coordinate implementation of customer service strategies |
| SIRXCEG003 | Build customer relationships and loyalty |
| SIRXCEG008 | Manage disrespectful, aggressive or abusive customers |
| SIRXCEG009 | Manage workplace responses to disrespectful aggressive or abusive customer behaviour |
| SIRCCPM002 | Coordinate a pharmacy quality system |
| SIRCCPM003 | Lead and develop pharmacy teams |
| SIRCCPM004 | Manage pharmacy sales and service delivery |
| SIRCCPM005 | Manage pharmacy premises, equipment and merchandise |
| SIRCCPM006 | Develop a pharmacy product and service range |
| SIRCDIS002 | Deliver medicines to customers outside the pharmacy |
*Please note that elective units may be subject to change.
**Please contact us if you would like to discuss customised elective unit options to suit your needs.
Student Outcomes
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
| Occupation | Description |
|---|---|
| Pharmacy Assistant | Pharmacy Assistants sell retail goods to customers in pharmacies. Goods can range from creams, lotions and grooming tools to, cosmetics and perfumes. Pharmacy Assistants help customers to select the right products to meet their needs and assist with the day to day operation of a pharmacy. They usually have a good knowledge of pharmacy products, health and beauty products. |
| Pharmacy Sales Assistant | Pharmacy sales assistants sell pharmaceutical goods, toiletries and related goods in pharmacies and assist customers with any inquiries. |
| Dispensary Technician | A Dispensary Technician helps to prepare medications at a pharmacy. You’ll be supervised by a qualified pharmacist as you process prescriptions for patients. Dispensary Technicians ensure label information is accurate and you might discuss concerns or precautions with customers. |
| Dispensary Assistant | Dispensary Assistants assist Pharmacists with preparing medications for customers, advising customers on safe and effective use of medicines, and supporting the running of the pharmacy. Dispensary Assistants work under the direct supervision of a Pharmacist to ensure medicines are dispensed legally and safely. |
| Dispensary Manager | This pharmacist position is to manage operations of the dispensary area within the pharmacy department. It includes overseeing day to day processes and rostering requirements to ensure a efficient and effective dispensary service. |
Source: myskills
Industry Insights
Industry Insights
Future Growth
20%
Australia’s pharmaceutical market is set to rise from just over $22.85 billion in 2016 to $25.2 billion by 2020, registering a compound annual growth rate (CAGR) of 2%, according to research and consulting firm GlobalData.
Weekly Pay
$936.50
Pharmacists can earn good salaries and the hours are often very flexible. It is also a profession which carries with it a relatively high status and pharmacists are seen and respected as medical professionals. It is expected that there will be an increased demand for pharmacists in all the varied healthcare facilities.
Satisfied With Training
90%
Overall satisfaction employee for chemists/pharmacies averages a very high 90.5% and is in third position out of 32 industries.
How It Works
Enquire Now
Enrolment is easy – We will guide through every step with our easy to use form submission.
Log-On
Log-on to our World-Class Learning Management System and finish your course in no time!
Get Qualified
You’re Qualified! All of Gateway Training Academy’s qualifications are Nationally Recognised.
The Gateway Difference
Over a decade of proven experience in helping businesses achieve growth through Education and Training.
Able to deliver both locally and nationally
Proven experience in Vocational Education
Trusted advisor by our clients including small, medium and large enterprises
Focus on lifelong learning and robust work role/ function focused assessment aligned to your strategic goals
Delivering quality training outcomes in a wide range of industries
Strong links with Australian Apprenticeship Support Network.
Testimonial
Gateway Training has helped me Upskill my Diploma course in Leadership & Management! They’ve been great in providing me all the tools necessary to be prepared for my roles.
Sarah Howard
Diploma of Leadership and ManagementI’ve had an excellent experience from enrolment, training delivery and the in-depth knowledge of Gateway’s trainers. Gateway has shown commitment and enthusiasm to understand my needs and then design and recommend the training package was commendable. The trainer was knowledgeable, friendly and they adapted their style accordingly to me. Can’t thank them enough!Â
Chris Southend
Certificate IV In Community PharmacyFrom my very first meeting, the team at Gateway were focused on my needs. They supported me through the sign-up stage, enrollments and their training has had a tremendous impact on my career. They kept me informed of every aspect of the journey.Â
Albert Kenley
Diploma of Community ServicesThe Team at Gateway were switched on to my needs and they offered me a great insight into the manufacturing industry as that’s what I initially wanted to study. The training has been great, I’v’e thoroughly enjoyed it and Gateways flexibility to my working schedule has been invaluable…
David Conway
Certificate III In Process ManufacturingBest training company I’ve been with, completed my cert 3 with Gateway Training and the trainers are so enthusiastic. They have so much knowledge about the industry that they pass on to the class – the class is also very enjoyable. I’m definitely recommending gateway training to any and all my friends present and future.
Joanna N. Felten
Certificate III In Individual Support
Latest News & Articles
Case Study: Jasmine Care gets NDIS Co. underway with support from Gateway Training Academy
Gateway partnered with Jasmine Care upon inception to help its business grow and become self-sustainable through the Boosting Apprenticeship/Traineeship Commencement Program to deliver several Nationa…
Read More
Case Study: Gateway brings Customer Service excellence to Pharmacy 4 Less
Gateway partnered with Jasmine Care upon inception to help its business grow and become self-sustainable through the Boosting Apprenticeship/Traineeship Commencement Program to deliver several Nationa…
Read More
Gateway upskills Support Staff to tackle growing Home Care service for My Right Choice
Gateway partnered with My Right Choice to upskill and qualify their Staff through a Nationally Recognised Training Course in Individual Support. The training delivered was centred around understanding…
Read More
Spot Press UpSkills their staff with Supply Chain, Leadership, Management and Business courses
Gateway partnered with Jasmine Care upon inception to help its business grow and become self-sustainable through the Boosting Apprenticeship/Traineeship Commencement Program to deliver several Nationa…
Read More
About the program
This qualification reflects the role of skilled senior pharmacy assistants who use sound knowledge of a broad range of pharmacy products and health care support services. Some senior pharmacy assistants may take a lead role in coordinating front of pharmacy business activities.
Entry Requirements
There are no academic entry requirements for these qualifications. Students are required to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.
Training delivery
This course can be conducted online, blended, work based or in the classroom. Training is delivered through our Registered Training Organisation: Gateway Training Academy RTO ID 32305.
Course Outcomes
Upon successful completion of the course, you will receive a:
- Nationally recognised Certificate & Transcript or
- Statement of Attainment (if found competent in at least 1 Unit of Competency)
To successfully complete this qualification, you require 14 units of competence. These 14 units are comprised of 3 core unit which is compulsory and 11 elective units. The units of competence shown below have been selected by Gateway Training Academy based on the course purpose. They are shown in the recommended study order.
Core Units
| BSBLDR403 | Lead team effectiveness |
| HLTWHS003 | Maintain work health and safety |
| SIRCCPM001 | Assist in managing Pharmacy Medicines and Pharmacist Only Medicines |
| HLTAAP001 | Recognise healthy body systems |
| BSBCUS401 | Coordinate implementation of customer service strategies |
| SIRXCEG003 | Build customer relationships and loyalty |
| SIRXCEG008 | Manage disrespectful, aggressive or abusive customers |
| SIRXCEG009 | Manage workplace responses to disrespectful aggressive or abusive customer behaviour |
| SIRCCPM002 | Coordinate a pharmacy quality system |
| SIRCCPM003 | Lead and develop pharmacy teams |
| SIRCCPM004 | Manage pharmacy sales and service delivery |
| SIRCCPM005 | Manage pharmacy premises, equipment and merchandise |
| SIRCCPM006 | Develop a pharmacy product and service range |
| SIRCDIS002 | Deliver medicines to customers outside the pharmacy |
*Please note that elective units may be subject to change.
**Please contact us if you would like to discuss customised elective unit options to suit your needs.
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
| Occupation | Description |
|---|---|
| Pharmacy Assistant | Pharmacy Assistants sell retail goods to customers in pharmacies. Goods can range from creams, lotions and grooming tools to, cosmetics and perfumes. Pharmacy Assistants help customers to select the right products to meet their needs and assist with the day to day operation of a pharmacy. They usually have a good knowledge of pharmacy products, health and beauty products. |
| Pharmacy Sales Assistant | Pharmacy sales assistants sell pharmaceutical goods, toiletries and related goods in pharmacies and assist customers with any inquiries. |
| Dispensary Technician | A Dispensary Technician helps to prepare medications at a pharmacy. You’ll be supervised by a qualified pharmacist as you process prescriptions for patients. Dispensary Technicians ensure label information is accurate and you might discuss concerns or precautions with customers. |
| Dispensary Assistant | Dispensary Assistants assist Pharmacists with preparing medications for customers, advising customers on safe and effective use of medicines, and supporting the running of the pharmacy. Dispensary Assistants work under the direct supervision of a Pharmacist to ensure medicines are dispensed legally and safely. |
| Dispensary Manager | This pharmacist position is to manage operations of the dispensary area within the pharmacy department. It includes overseeing day to day processes and rostering requirements to ensure a efficient and effective dispensary service. |
Source: myskills
Industry Insights
Future Growth
20%
Australia’s pharmaceutical market is set to rise from just over $22.85 billion in 2016 to $25.2 billion by 2020, registering a compound annual growth rate (CAGR) of 2%, according to research and consulting firm GlobalData.
Weekly Pay
$936.50
Pharmacists can earn good salaries and the hours are often very flexible. It is also a profession which carries with it a relatively high status and pharmacists are seen and respected as medical professionals. It is expected that there will be an increased demand for pharmacists in all the varied healthcare facilities.
Satisfied With Training
90%
Overall satisfaction employee for chemists/pharmacies averages a very high 90.5% and is in third position out of 32 industries.
Overview
About the program
This qualification reflects the role of skilled senior pharmacy assistants who use sound knowledge of a broad range of pharmacy products and health care support services. Some senior pharmacy assistants may take a lead role in coordinating front of pharmacy business activities.
Entry Requirements
There are no academic entry requirements for these qualifications. Students are required to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.
Training delivery
This course can be conducted online, blended, work based or in the classroom. Training is delivered through our Registered Training Organisation: Gateway Training Academy RTO ID 32305.
Course Outcomes
Upon successful completion of the course, you will receive a:
- Nationally recognised Certificate & Transcript or
- Statement of Attainment (if found competent in at least 1 Unit of Competency)
Course Structure
To successfully complete this qualification, you require 14 units of competence. These 14 units are comprised of 3 core unit which is compulsory and 11 elective units. The units of competence shown below have been selected by Gateway Training Academy based on the course purpose. They are shown in the recommended study order.
Core Units
| BSBLDR403 | Lead team effectiveness |
| HLTWHS003 | Maintain work health and safety |
| SIRCCPM001 | Assist in managing Pharmacy Medicines and Pharmacist Only Medicines |
| HLTAAP001 | Recognise healthy body systems |
| BSBCUS401 | Coordinate implementation of customer service strategies |
| SIRXCEG003 | Build customer relationships and loyalty |
| SIRXCEG008 | Manage disrespectful, aggressive or abusive customers |
| SIRXCEG009 | Manage workplace responses to disrespectful aggressive or abusive customer behaviour |
| SIRCCPM002 | Coordinate a pharmacy quality system |
| SIRCCPM003 | Lead and develop pharmacy teams |
| SIRCCPM004 | Manage pharmacy sales and service delivery |
| SIRCCPM005 | Manage pharmacy premises, equipment and merchandise |
| SIRCCPM006 | Develop a pharmacy product and service range |
| SIRCDIS002 | Deliver medicines to customers outside the pharmacy |
*Please note that elective units may be subject to change.
**Please contact us if you would like to discuss customised elective unit options to suit your needs.
Student Outcomes
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
| Occupation | Description |
|---|---|
| Pharmacy Assistant | Pharmacy Assistants sell retail goods to customers in pharmacies. Goods can range from creams, lotions and grooming tools to, cosmetics and perfumes. Pharmacy Assistants help customers to select the right products to meet their needs and assist with the day to day operation of a pharmacy. They usually have a good knowledge of pharmacy products, health and beauty products. |
| Pharmacy Sales Assistant | Pharmacy sales assistants sell pharmaceutical goods, toiletries and related goods in pharmacies and assist customers with any inquiries. |
| Dispensary Technician | A Dispensary Technician helps to prepare medications at a pharmacy. You’ll be supervised by a qualified pharmacist as you process prescriptions for patients. Dispensary Technicians ensure label information is accurate and you might discuss concerns or precautions with customers. |
| Dispensary Assistant | Dispensary Assistants assist Pharmacists with preparing medications for customers, advising customers on safe and effective use of medicines, and supporting the running of the pharmacy. Dispensary Assistants work under the direct supervision of a Pharmacist to ensure medicines are dispensed legally and safely. |
| Dispensary Manager | This pharmacist position is to manage operations of the dispensary area within the pharmacy department. It includes overseeing day to day processes and rostering requirements to ensure a efficient and effective dispensary service. |
Source: myskills
Industry Insights
Industry Insights
Future Growth
20%
Australia’s pharmaceutical market is set to rise from just over $22.85 billion in 2016 to $25.2 billion by 2020, registering a compound annual growth rate (CAGR) of 2%, according to research and consulting firm GlobalData.
Weekly Pay
$936.50
Pharmacists can earn good salaries and the hours are often very flexible. It is also a profession which carries with it a relatively high status and pharmacists are seen and respected as medical professionals. It is expected that there will be an increased demand for pharmacists in all the varied healthcare facilities.
Satisfied With Training
90%
Overall satisfaction employee for chemists/pharmacies averages a very high 90.5% and is in third position out of 32 industries.
How It Works
Enquire Now
Enrolment is easy – We will guide through every step with our easy to use form submission.
Log-On
Log-on to our World-Class Learning Management System and finish your course in no time!
Get Qualified
You’re Qualified! All of Gateway Training Academy’s qualifications are Nationally Recognised.
The Gateway Difference
Over a decade of proven experience in helping businesses achieve growth through Education and Training.
Able to deliver both locally and nationally
Proven experience in Vocational Education
Trusted advisor by our clients including small, medium and large enterprises
Focus on lifelong learning and robust work role/ function focused assessment aligned to your strategic goals
Delivering quality training outcomes in a wide range of industries
Strong links with Australian Apprenticeship Support Network.
Testimonial
Gateway Training has helped me Upskill my Diploma course in Leadership & Management! They’ve been great in providing me all the tools necessary to be prepared for my roles.
Sarah Howard
Diploma of Leadership and ManagementI’ve had an excellent experience from enrolment, training delivery and the in-depth knowledge of Gateway’s trainers. Gateway has shown commitment and enthusiasm to understand my needs and then design and recommend the training package was commendable. The trainer was knowledgeable, friendly and they adapted their style accordingly to me. Can’t thank them enough!Â
Chris Southend
Certificate IV In Community PharmacyFrom my very first meeting, the team at Gateway were focused on my needs. They supported me through the sign-up stage, enrollments and their training has had a tremendous impact on my career. They kept me informed of every aspect of the journey.Â
Albert Kenley
Diploma of Community ServicesThe Team at Gateway were switched on to my needs and they offered me a great insight into the manufacturing industry as that’s what I initially wanted to study. The training has been great, I’v’e thoroughly enjoyed it and Gateways flexibility to my working schedule has been invaluable…
David Conway
Certificate III In Process ManufacturingBest training company I’ve been with, completed my cert 3 with Gateway Training and the trainers are so enthusiastic. They have so much knowledge about the industry that they pass on to the class – the class is also very enjoyable. I’m definitely recommending gateway training to any and all my friends present and future.
Joanna N. Felten
Certificate III In Individual Support
Latest News & Articles
Case Study: Jasmine Care gets NDIS Co. underway with support from Gateway Training Academy
Gateway partnered with Jasmine Care upon inception to help its business grow and become self-sustainable through the Boosting Apprenticeship/Traineeship Commencement Program to deliver several Nationa…
Read More
Case Study: Gateway brings Customer Service excellence to Pharmacy 4 Less
Gateway partnered with Jasmine Care upon inception to help its business grow and become self-sustainable through the Boosting Apprenticeship/Traineeship Commencement Program to deliver several Nationa…
Read More
Gateway upskills Support Staff to tackle growing Home Care service for My Right Choice
Gateway partnered with My Right Choice to upskill and qualify their Staff through a Nationally Recognised Training Course in Individual Support. The training delivered was centred around understanding…
Read More
Spot Press UpSkills their staff with Supply Chain, Leadership, Management and Business courses
Gateway partnered with Jasmine Care upon inception to help its business grow and become self-sustainable through the Boosting Apprenticeship/Traineeship Commencement Program to deliver several Nationa…
Read More
About the program
This qualification reflects the role of skilled senior pharmacy assistants who use sound knowledge of a broad range of pharmacy products and health care support services. Some senior pharmacy assistants may take a lead role in coordinating front of pharmacy business activities.
Entry Requirements
There are no academic entry requirements for these qualifications. Students are required to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.
Training delivery
This course can be conducted online, blended, work based or in the classroom. Training is delivered through our Registered Training Organisation: Gateway Training Academy RTO ID 32305.
Course Outcomes
Upon successful completion of the course, you will receive a:
- Nationally recognised Certificate & Transcript or
- Statement of Attainment (if found competent in at least 1 Unit of Competency)
To successfully complete this qualification, you require 14 units of competence. These 14 units are comprised of 3 core unit which is compulsory and 11 elective units. The units of competence shown below have been selected by Gateway Training Academy based on the course purpose. They are shown in the recommended study order.
Core Units
| BSBLDR403 | Lead team effectiveness |
| HLTWHS003 | Maintain work health and safety |
| SIRCCPM001 | Assist in managing Pharmacy Medicines and Pharmacist Only Medicines |
| HLTAAP001 | Recognise healthy body systems |
| BSBCUS401 | Coordinate implementation of customer service strategies |
| SIRXCEG003 | Build customer relationships and loyalty |
| SIRXCEG008 | Manage disrespectful, aggressive or abusive customers |
| SIRXCEG009 | Manage workplace responses to disrespectful aggressive or abusive customer behaviour |
| SIRCCPM002 | Coordinate a pharmacy quality system |
| SIRCCPM003 | Lead and develop pharmacy teams |
| SIRCCPM004 | Manage pharmacy sales and service delivery |
| SIRCCPM005 | Manage pharmacy premises, equipment and merchandise |
| SIRCCPM006 | Develop a pharmacy product and service range |
| SIRCDIS002 | Deliver medicines to customers outside the pharmacy |
*Please note that elective units may be subject to change.
**Please contact us if you would like to discuss customised elective unit options to suit your needs.
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
| Occupation | Description |
|---|---|
| Pharmacy Assistant | Pharmacy Assistants sell retail goods to customers in pharmacies. Goods can range from creams, lotions and grooming tools to, cosmetics and perfumes. Pharmacy Assistants help customers to select the right products to meet their needs and assist with the day to day operation of a pharmacy. They usually have a good knowledge of pharmacy products, health and beauty products. |
| Pharmacy Sales Assistant | Pharmacy sales assistants sell pharmaceutical goods, toiletries and related goods in pharmacies and assist customers with any inquiries. |
| Dispensary Technician | A Dispensary Technician helps to prepare medications at a pharmacy. You’ll be supervised by a qualified pharmacist as you process prescriptions for patients. Dispensary Technicians ensure label information is accurate and you might discuss concerns or precautions with customers. |
| Dispensary Assistant | Dispensary Assistants assist Pharmacists with preparing medications for customers, advising customers on safe and effective use of medicines, and supporting the running of the pharmacy. Dispensary Assistants work under the direct supervision of a Pharmacist to ensure medicines are dispensed legally and safely. |
| Dispensary Manager | This pharmacist position is to manage operations of the dispensary area within the pharmacy department. It includes overseeing day to day processes and rostering requirements to ensure a efficient and effective dispensary service. |
Source: myskills
Industry Insights
Future Growth
20%
Australia’s pharmaceutical market is set to rise from just over $22.85 billion in 2016 to $25.2 billion by 2020, registering a compound annual growth rate (CAGR) of 2%, according to research and consulting firm GlobalData.
Weekly Pay
$936.50
Pharmacists can earn good salaries and the hours are often very flexible. It is also a profession which carries with it a relatively high status and pharmacists are seen and respected as medical professionals. It is expected that there will be an increased demand for pharmacists in all the varied healthcare facilities.
Satisfied With Training
90%
Overall satisfaction employee for chemists/pharmacies averages a very high 90.5% and is in third position out of 32 industries.
Overview
About the program
This qualification reflects the role of skilled senior pharmacy assistants who use sound knowledge of a broad range of pharmacy products and health care support services. Some senior pharmacy assistants may take a lead role in coordinating front of pharmacy business activities.
Entry Requirements
There are no academic entry requirements for these qualifications. Students are required to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.
Training delivery
This course can be conducted online, blended, work based or in the classroom. Training is delivered through our Registered Training Organisation: Gateway Training Academy RTO ID 32305.
Course Outcomes
Upon successful completion of the course, you will receive a:
- Nationally recognised Certificate & Transcript or
- Statement of Attainment (if found competent in at least 1 Unit of Competency)
Course Structure
To successfully complete this qualification, you require 14 units of competence. These 14 units are comprised of 3 core unit which is compulsory and 11 elective units. The units of competence shown below have been selected by Gateway Training Academy based on the course purpose. They are shown in the recommended study order.
Core Units
| BSBLDR403 | Lead team effectiveness |
| HLTWHS003 | Maintain work health and safety |
| SIRCCPM001 | Assist in managing Pharmacy Medicines and Pharmacist Only Medicines |
| HLTAAP001 | Recognise healthy body systems |
| BSBCUS401 | Coordinate implementation of customer service strategies |
| SIRXCEG003 | Build customer relationships and loyalty |
| SIRXCEG008 | Manage disrespectful, aggressive or abusive customers |
| SIRXCEG009 | Manage workplace responses to disrespectful aggressive or abusive customer behaviour |
| SIRCCPM002 | Coordinate a pharmacy quality system |
| SIRCCPM003 | Lead and develop pharmacy teams |
| SIRCCPM004 | Manage pharmacy sales and service delivery |
| SIRCCPM005 | Manage pharmacy premises, equipment and merchandise |
| SIRCCPM006 | Develop a pharmacy product and service range |
| SIRCDIS002 | Deliver medicines to customers outside the pharmacy |
*Please note that elective units may be subject to change.
**Please contact us if you would like to discuss customised elective unit options to suit your needs.
Student Outcomes
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
| Occupation | Description |
|---|---|
| Pharmacy Assistant | Pharmacy Assistants sell retail goods to customers in pharmacies. Goods can range from creams, lotions and grooming tools to, cosmetics and perfumes. Pharmacy Assistants help customers to select the right products to meet their needs and assist with the day to day operation of a pharmacy. They usually have a good knowledge of pharmacy products, health and beauty products. |
| Pharmacy Sales Assistant | Pharmacy sales assistants sell pharmaceutical goods, toiletries and related goods in pharmacies and assist customers with any inquiries. |
| Dispensary Technician | A Dispensary Technician helps to prepare medications at a pharmacy. You’ll be supervised by a qualified pharmacist as you process prescriptions for patients. Dispensary Technicians ensure label information is accurate and you might discuss concerns or precautions with customers. |
| Dispensary Assistant | Dispensary Assistants assist Pharmacists with preparing medications for customers, advising customers on safe and effective use of medicines, and supporting the running of the pharmacy. Dispensary Assistants work under the direct supervision of a Pharmacist to ensure medicines are dispensed legally and safely. |
| Dispensary Manager | This pharmacist position is to manage operations of the dispensary area within the pharmacy department. It includes overseeing day to day processes and rostering requirements to ensure a efficient and effective dispensary service. |
Source: myskills
Industry Insights
Industry Insights
Future Growth
20%
Australia’s pharmaceutical market is set to rise from just over $22.85 billion in 2016 to $25.2 billion by 2020, registering a compound annual growth rate (CAGR) of 2%, according to research and consulting firm GlobalData.
Weekly Pay
$936.50
Pharmacists can earn good salaries and the hours are often very flexible. It is also a profession which carries with it a relatively high status and pharmacists are seen and respected as medical professionals. It is expected that there will be an increased demand for pharmacists in all the varied healthcare facilities.
Satisfied With Training
90%
Overall satisfaction employee for chemists/pharmacies averages a very high 90.5% and is in third position out of 32 industries.
How It Works
Enquire Now
Enrolment is easy – We will guide through every step with our easy to use form submission.
Log-On
Log-on to our World-Class Learning Management System and finish your course in no time!
Get Qualified
You’re Qualified! All of Gateway Training Academy’s qualifications are Nationally Recognised.
The Gateway Difference
Over a decade of proven experience in helping businesses achieve growth through Education and Training.
Able to deliver both locally and nationally
Proven experience in Vocational Education
Trusted advisor by our clients including small, medium and large enterprises
Focus on lifelong learning and robust work role/ function focused assessment aligned to your strategic goals
Delivering quality training outcomes in a wide range of industries
Strong links with Australian Apprenticeship Support Network.
Testimonial
Gateway Training has helped me Upskill my Diploma course in Leadership & Management! They’ve been great in providing me all the tools necessary to be prepared for my roles.
Sarah Howard
Diploma of Leadership and ManagementI’ve had an excellent experience from enrolment, training delivery and the in-depth knowledge of Gateway’s trainers. Gateway has shown commitment and enthusiasm to understand my needs and then design and recommend the training package was commendable. The trainer was knowledgeable, friendly and they adapted their style accordingly to me. Can’t thank them enough!Â
Chris Southend
Certificate IV In Community PharmacyFrom my very first meeting, the team at Gateway were focused on my needs. They supported me through the sign-up stage, enrollments and their training has had a tremendous impact on my career. They kept me informed of every aspect of the journey.Â
Albert Kenley
Diploma of Community ServicesThe Team at Gateway were switched on to my needs and they offered me a great insight into the manufacturing industry as that’s what I initially wanted to study. The training has been great, I’v’e thoroughly enjoyed it and Gateways flexibility to my working schedule has been invaluable…
David Conway
Certificate III In Process ManufacturingBest training company I’ve been with, completed my cert 3 with Gateway Training and the trainers are so enthusiastic. They have so much knowledge about the industry that they pass on to the class – the class is also very enjoyable. I’m definitely recommending gateway training to any and all my friends present and future.
Joanna N. Felten
Certificate III In Individual Support
Latest News & Articles
Case Study: Jasmine Care gets NDIS Co. underway with support from Gateway Training Academy
Gateway partnered with Jasmine Care upon inception to help its business grow and become self-sustainable through the Boosting Apprenticeship/Traineeship Commencement Program to deliver several Nationa…
Read More
Case Study: Gateway brings Customer Service excellence to Pharmacy 4 Less
Gateway partnered with Jasmine Care upon inception to help its business grow and become self-sustainable through the Boosting Apprenticeship/Traineeship Commencement Program to deliver several Nationa…
Read More
Gateway upskills Support Staff to tackle growing Home Care service for My Right Choice
Gateway partnered with My Right Choice to upskill and qualify their Staff through a Nationally Recognised Training Course in Individual Support. The training delivered was centred around understanding…
Read More
Spot Press UpSkills their staff with Supply Chain, Leadership, Management and Business courses
Gateway partnered with Jasmine Care upon inception to help its business grow and become self-sustainable through the Boosting Apprenticeship/Traineeship Commencement Program to deliver several Nationa…
Read More
About the program
This qualification reflects the role of skilled senior pharmacy assistants who use sound knowledge of a broad range of pharmacy products and health care support services. Some senior pharmacy assistants may take a lead role in coordinating front of pharmacy business activities.
Entry Requirements
There are no academic entry requirements for these qualifications. Students are required to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.
Training delivery
This course can be conducted online, blended, work based or in the classroom. Training is delivered through our Registered Training Organisation: Gateway Training Academy RTO ID 32305.
Course Outcomes
Upon successful completion of the course, you will receive a:
- Nationally recognised Certificate & Transcript or
- Statement of Attainment (if found competent in at least 1 Unit of Competency)
To successfully complete this qualification, you require 14 units of competence. These 14 units are comprised of 3 core unit which is compulsory and 11 elective units. The units of competence shown below have been selected by Gateway Training Academy based on the course purpose. They are shown in the recommended study order.
Core Units
| BSBLDR403 | Lead team effectiveness |
| HLTWHS003 | Maintain work health and safety |
| SIRCCPM001 | Assist in managing Pharmacy Medicines and Pharmacist Only Medicines |
| HLTAAP001 | Recognise healthy body systems |
| BSBCUS401 | Coordinate implementation of customer service strategies |
| SIRXCEG003 | Build customer relationships and loyalty |
| SIRXCEG008 | Manage disrespectful, aggressive or abusive customers |
| SIRXCEG009 | Manage workplace responses to disrespectful aggressive or abusive customer behaviour |
| SIRCCPM002 | Coordinate a pharmacy quality system |
| SIRCCPM003 | Lead and develop pharmacy teams |
| SIRCCPM004 | Manage pharmacy sales and service delivery |
| SIRCCPM005 | Manage pharmacy premises, equipment and merchandise |
| SIRCCPM006 | Develop a pharmacy product and service range |
| SIRCDIS002 | Deliver medicines to customers outside the pharmacy |
*Please note that elective units may be subject to change.
**Please contact us if you would like to discuss customised elective unit options to suit your needs.
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
| Occupation | Description |
|---|---|
| Pharmacy Assistant | Pharmacy Assistants sell retail goods to customers in pharmacies. Goods can range from creams, lotions and grooming tools to, cosmetics and perfumes. Pharmacy Assistants help customers to select the right products to meet their needs and assist with the day to day operation of a pharmacy. They usually have a good knowledge of pharmacy products, health and beauty products. |
| Pharmacy Sales Assistant | Pharmacy sales assistants sell pharmaceutical goods, toiletries and related goods in pharmacies and assist customers with any inquiries. |
| Dispensary Technician | A Dispensary Technician helps to prepare medications at a pharmacy. You’ll be supervised by a qualified pharmacist as you process prescriptions for patients. Dispensary Technicians ensure label information is accurate and you might discuss concerns or precautions with customers. |
| Dispensary Assistant | Dispensary Assistants assist Pharmacists with preparing medications for customers, advising customers on safe and effective use of medicines, and supporting the running of the pharmacy. Dispensary Assistants work under the direct supervision of a Pharmacist to ensure medicines are dispensed legally and safely. |
| Dispensary Manager | This pharmacist position is to manage operations of the dispensary area within the pharmacy department. It includes overseeing day to day processes and rostering requirements to ensure a efficient and effective dispensary service. |
Source: myskills
Industry Insights
Future Growth
20%
Australia’s pharmaceutical market is set to rise from just over $22.85 billion in 2016 to $25.2 billion by 2020, registering a compound annual growth rate (CAGR) of 2%, according to research and consulting firm GlobalData.
Weekly Pay
$936.50
Pharmacists can earn good salaries and the hours are often very flexible. It is also a profession which carries with it a relatively high status and pharmacists are seen and respected as medical professionals. It is expected that there will be an increased demand for pharmacists in all the varied healthcare facilities.
Satisfied With Training
90%
Overall satisfaction employee for chemists/pharmacies averages a very high 90.5% and is in third position out of 32 industries.
Overview
About the program
This qualification reflects the role of skilled senior pharmacy assistants who use sound knowledge of a broad range of pharmacy products and health care support services. Some senior pharmacy assistants may take a lead role in coordinating front of pharmacy business activities.
Entry Requirements
There are no academic entry requirements for these qualifications. Students are required to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.
Training delivery
This course can be conducted online, blended, work based or in the classroom. Training is delivered through our Registered Training Organisation: Gateway Training Academy RTO ID 32305.
Course Outcomes
Upon successful completion of the course, you will receive a:
- Nationally recognised Certificate & Transcript or
- Statement of Attainment (if found competent in at least 1 Unit of Competency)
Course Structure
To successfully complete this qualification, you require 14 units of competence. These 14 units are comprised of 3 core unit which is compulsory and 11 elective units. The units of competence shown below have been selected by Gateway Training Academy based on the course purpose. They are shown in the recommended study order.
Core Units
| BSBLDR403 | Lead team effectiveness |
| HLTWHS003 | Maintain work health and safety |
| SIRCCPM001 | Assist in managing Pharmacy Medicines and Pharmacist Only Medicines |
| HLTAAP001 | Recognise healthy body systems |
| BSBCUS401 | Coordinate implementation of customer service strategies |
| SIRXCEG003 | Build customer relationships and loyalty |
| SIRXCEG008 | Manage disrespectful, aggressive or abusive customers |
| SIRXCEG009 | Manage workplace responses to disrespectful aggressive or abusive customer behaviour |
| SIRCCPM002 | Coordinate a pharmacy quality system |
| SIRCCPM003 | Lead and develop pharmacy teams |
| SIRCCPM004 | Manage pharmacy sales and service delivery |
| SIRCCPM005 | Manage pharmacy premises, equipment and merchandise |
| SIRCCPM006 | Develop a pharmacy product and service range |
| SIRCDIS002 | Deliver medicines to customers outside the pharmacy |
*Please note that elective units may be subject to change.
**Please contact us if you would like to discuss customised elective unit options to suit your needs.
Student Outcomes
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
| Occupation | Description |
|---|---|
| Pharmacy Assistant | Pharmacy Assistants sell retail goods to customers in pharmacies. Goods can range from creams, lotions and grooming tools to, cosmetics and perfumes. Pharmacy Assistants help customers to select the right products to meet their needs and assist with the day to day operation of a pharmacy. They usually have a good knowledge of pharmacy products, health and beauty products. |
| Pharmacy Sales Assistant | Pharmacy sales assistants sell pharmaceutical goods, toiletries and related goods in pharmacies and assist customers with any inquiries. |
| Dispensary Technician | A Dispensary Technician helps to prepare medications at a pharmacy. You’ll be supervised by a qualified pharmacist as you process prescriptions for patients. Dispensary Technicians ensure label information is accurate and you might discuss concerns or precautions with customers. |
| Dispensary Assistant | Dispensary Assistants assist Pharmacists with preparing medications for customers, advising customers on safe and effective use of medicines, and supporting the running of the pharmacy. Dispensary Assistants work under the direct supervision of a Pharmacist to ensure medicines are dispensed legally and safely. |
| Dispensary Manager | This pharmacist position is to manage operations of the dispensary area within the pharmacy department. It includes overseeing day to day processes and rostering requirements to ensure a efficient and effective dispensary service. |
Source: myskills
Industry Insights
Industry Insights
Future Growth
20%
Australia’s pharmaceutical market is set to rise from just over $22.85 billion in 2016 to $25.2 billion by 2020, registering a compound annual growth rate (CAGR) of 2%, according to research and consulting firm GlobalData.
Weekly Pay
$936.50
Pharmacists can earn good salaries and the hours are often very flexible. It is also a profession which carries with it a relatively high status and pharmacists are seen and respected as medical professionals. It is expected that there will be an increased demand for pharmacists in all the varied healthcare facilities.
Satisfied With Training
90%
Overall satisfaction employee for chemists/pharmacies averages a very high 90.5% and is in third position out of 32 industries.
How It Works
Enquire Now
Enrolment is easy – We will guide through every step with our easy to use form submission.
Log-On
Log-on to our World-Class Learning Management System and finish your course in no time!
Get Qualified
You’re Qualified! All of Gateway Training Academy’s qualifications are Nationally Recognised.
The Gateway Difference
Over a decade of proven experience in helping businesses achieve growth through Education and Training.
Able to deliver both locally and nationally
Proven experience in Vocational Education
Trusted advisor by our clients including small, medium and large enterprises
Focus on lifelong learning and robust work role/ function focused assessment aligned to your strategic goals
Delivering quality training outcomes in a wide range of industries
Strong links with Australian Apprenticeship Support Network.
Testimonial
Gateway Training has helped me Upskill my Diploma course in Leadership & Management! They’ve been great in providing me all the tools necessary to be prepared for my roles.
Sarah Howard
Diploma of Leadership and ManagementI’ve had an excellent experience from enrolment, training delivery and the in-depth knowledge of Gateway’s trainers. Gateway has shown commitment and enthusiasm to understand my needs and then design and recommend the training package was commendable. The trainer was knowledgeable, friendly and they adapted their style accordingly to me. Can’t thank them enough!Â
Chris Southend
Certificate IV In Community PharmacyFrom my very first meeting, the team at Gateway were focused on my needs. They supported me through the sign-up stage, enrollments and their training has had a tremendous impact on my career. They kept me informed of every aspect of the journey.Â
Albert Kenley
Diploma of Community ServicesThe Team at Gateway were switched on to my needs and they offered me a great insight into the manufacturing industry as that’s what I initially wanted to study. The training has been great, I’v’e thoroughly enjoyed it and Gateways flexibility to my working schedule has been invaluable…
David Conway
Certificate III In Process ManufacturingBest training company I’ve been with, completed my cert 3 with Gateway Training and the trainers are so enthusiastic. They have so much knowledge about the industry that they pass on to the class – the class is also very enjoyable. I’m definitely recommending gateway training to any and all my friends present and future.
Joanna N. Felten
Certificate III In Individual Support
Latest News & Articles
Case Study: Jasmine Care gets NDIS Co. underway with support from Gateway Training Academy
Gateway partnered with Jasmine Care upon inception to help its business grow and become self-sustainable through the Boosting Apprenticeship/Traineeship Commencement Program to deliver several Nationa…
Read More
Case Study: Gateway brings Customer Service excellence to Pharmacy 4 Less
Gateway partnered with Jasmine Care upon inception to help its business grow and become self-sustainable through the Boosting Apprenticeship/Traineeship Commencement Program to deliver several Nationa…
Read More
Gateway upskills Support Staff to tackle growing Home Care service for My Right Choice
Gateway partnered with My Right Choice to upskill and qualify their Staff through a Nationally Recognised Training Course in Individual Support. The training delivered was centred around understanding…
Read More
Spot Press UpSkills their staff with Supply Chain, Leadership, Management and Business courses
Gateway partnered with Jasmine Care upon inception to help its business grow and become self-sustainable through the Boosting Apprenticeship/Traineeship Commencement Program to deliver several Nationa…
Read More
About the program
This qualification reflects the role of skilled senior pharmacy assistants who use sound knowledge of a broad range of pharmacy products and health care support services. Some senior pharmacy assistants may take a lead role in coordinating front of pharmacy business activities.
Entry Requirements
There are no academic entry requirements for these qualifications. Students are required to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.
Training delivery
This course can be conducted online, blended, work based or in the classroom. Training is delivered through our Registered Training Organisation: Gateway Training Academy RTO ID 32305.
Course Outcomes
Upon successful completion of the course, you will receive a:
- Nationally recognised Certificate & Transcript or
- Statement of Attainment (if found competent in at least 1 Unit of Competency)
To successfully complete this qualification, you require 14 units of competence. These 14 units are comprised of 3 core unit which is compulsory and 11 elective units. The units of competence shown below have been selected by Gateway Training Academy based on the course purpose. They are shown in the recommended study order.
Core Units
| BSBLDR403 | Lead team effectiveness |
| HLTWHS003 | Maintain work health and safety |
| SIRCCPM001 | Assist in managing Pharmacy Medicines and Pharmacist Only Medicines |
| HLTAAP001 | Recognise healthy body systems |
| BSBCUS401 | Coordinate implementation of customer service strategies |
| SIRXCEG003 | Build customer relationships and loyalty |
| SIRXCEG008 | Manage disrespectful, aggressive or abusive customers |
| SIRXCEG009 | Manage workplace responses to disrespectful aggressive or abusive customer behaviour |
| SIRCCPM002 | Coordinate a pharmacy quality system |
| SIRCCPM003 | Lead and develop pharmacy teams |
| SIRCCPM004 | Manage pharmacy sales and service delivery |
| SIRCCPM005 | Manage pharmacy premises, equipment and merchandise |
| SIRCCPM006 | Develop a pharmacy product and service range |
| SIRCDIS002 | Deliver medicines to customers outside the pharmacy |
*Please note that elective units may be subject to change.
**Please contact us if you would like to discuss customised elective unit options to suit your needs.
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
| Occupation | Description |
|---|---|
| Pharmacy Assistant | Pharmacy Assistants sell retail goods to customers in pharmacies. Goods can range from creams, lotions and grooming tools to, cosmetics and perfumes. Pharmacy Assistants help customers to select the right products to meet their needs and assist with the day to day operation of a pharmacy. They usually have a good knowledge of pharmacy products, health and beauty products. |
| Pharmacy Sales Assistant | Pharmacy sales assistants sell pharmaceutical goods, toiletries and related goods in pharmacies and assist customers with any inquiries. |
| Dispensary Technician | A Dispensary Technician helps to prepare medications at a pharmacy. You’ll be supervised by a qualified pharmacist as you process prescriptions for patients. Dispensary Technicians ensure label information is accurate and you might discuss concerns or precautions with customers. |
| Dispensary Assistant | Dispensary Assistants assist Pharmacists with preparing medications for customers, advising customers on safe and effective use of medicines, and supporting the running of the pharmacy. Dispensary Assistants work under the direct supervision of a Pharmacist to ensure medicines are dispensed legally and safely. |
| Dispensary Manager | This pharmacist position is to manage operations of the dispensary area within the pharmacy department. It includes overseeing day to day processes and rostering requirements to ensure a efficient and effective dispensary service. |
Source: myskills
Industry Insights
Future Growth
20%
Australia’s pharmaceutical market is set to rise from just over $22.85 billion in 2016 to $25.2 billion by 2020, registering a compound annual growth rate (CAGR) of 2%, according to research and consulting firm GlobalData.
Weekly Pay
$936.50
Pharmacists can earn good salaries and the hours are often very flexible. It is also a profession which carries with it a relatively high status and pharmacists are seen and respected as medical professionals. It is expected that there will be an increased demand for pharmacists in all the varied healthcare facilities.
Satisfied With Training
90%
Overall satisfaction employee for chemists/pharmacies averages a very high 90.5% and is in third position out of 32 industries.
Overview
About the program
This qualification reflects the role of skilled senior pharmacy assistants who use sound knowledge of a broad range of pharmacy products and health care support services. Some senior pharmacy assistants may take a lead role in coordinating front of pharmacy business activities.
Entry Requirements
There are no academic entry requirements for these qualifications. Students are required to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.
Training delivery
This course can be conducted online, blended, work based or in the classroom. Training is delivered through our Registered Training Organisation: Gateway Training Academy RTO ID 32305.
Course Outcomes
Upon successful completion of the course, you will receive a:
- Nationally recognised Certificate & Transcript or
- Statement of Attainment (if found competent in at least 1 Unit of Competency)
Course Structure
To successfully complete this qualification, you require 14 units of competence. These 14 units are comprised of 3 core unit which is compulsory and 11 elective units. The units of competence shown below have been selected by Gateway Training Academy based on the course purpose. They are shown in the recommended study order.
Core Units
| BSBLDR403 | Lead team effectiveness |
| HLTWHS003 | Maintain work health and safety |
| SIRCCPM001 | Assist in managing Pharmacy Medicines and Pharmacist Only Medicines |
| HLTAAP001 | Recognise healthy body systems |
| BSBCUS401 | Coordinate implementation of customer service strategies |
| SIRXCEG003 | Build customer relationships and loyalty |
| SIRXCEG008 | Manage disrespectful, aggressive or abusive customers |
| SIRXCEG009 | Manage workplace responses to disrespectful aggressive or abusive customer behaviour |
| SIRCCPM002 | Coordinate a pharmacy quality system |
| SIRCCPM003 | Lead and develop pharmacy teams |
| SIRCCPM004 | Manage pharmacy sales and service delivery |
| SIRCCPM005 | Manage pharmacy premises, equipment and merchandise |
| SIRCCPM006 | Develop a pharmacy product and service range |
| SIRCDIS002 | Deliver medicines to customers outside the pharmacy |
*Please note that elective units may be subject to change.
**Please contact us if you would like to discuss customised elective unit options to suit your needs.
Student Outcomes
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
| Occupation | Description |
|---|---|
| Pharmacy Assistant | Pharmacy Assistants sell retail goods to customers in pharmacies. Goods can range from creams, lotions and grooming tools to, cosmetics and perfumes. Pharmacy Assistants help customers to select the right products to meet their needs and assist with the day to day operation of a pharmacy. They usually have a good knowledge of pharmacy products, health and beauty products. |
| Pharmacy Sales Assistant | Pharmacy sales assistants sell pharmaceutical goods, toiletries and related goods in pharmacies and assist customers with any inquiries. |
| Dispensary Technician | A Dispensary Technician helps to prepare medications at a pharmacy. You’ll be supervised by a qualified pharmacist as you process prescriptions for patients. Dispensary Technicians ensure label information is accurate and you might discuss concerns or precautions with customers. |
| Dispensary Assistant | Dispensary Assistants assist Pharmacists with preparing medications for customers, advising customers on safe and effective use of medicines, and supporting the running of the pharmacy. Dispensary Assistants work under the direct supervision of a Pharmacist to ensure medicines are dispensed legally and safely. |
| Dispensary Manager | This pharmacist position is to manage operations of the dispensary area within the pharmacy department. It includes overseeing day to day processes and rostering requirements to ensure a efficient and effective dispensary service. |
Source: myskills
Industry Insights
Industry Insights
Future Growth
20%
Australia’s pharmaceutical market is set to rise from just over $22.85 billion in 2016 to $25.2 billion by 2020, registering a compound annual growth rate (CAGR) of 2%, according to research and consulting firm GlobalData.
Weekly Pay
$936.50
Pharmacists can earn good salaries and the hours are often very flexible. It is also a profession which carries with it a relatively high status and pharmacists are seen and respected as medical professionals. It is expected that there will be an increased demand for pharmacists in all the varied healthcare facilities.
Satisfied With Training
90%
Overall satisfaction employee for chemists/pharmacies averages a very high 90.5% and is in third position out of 32 industries.
How It Works
Enquire Now
Enrolment is easy – We will guide through every step with our easy to use form submission.
Log-On
Log-on to our World-Class Learning Management System and finish your course in no time!
Get Qualified
You’re Qualified! All of Gateway Training Academy’s qualifications are Nationally Recognised.
The Gateway Difference
Over a decade of proven experience in helping businesses achieve growth through Education and Training.
Able to deliver both locally and nationally
Proven experience in Vocational Education
Trusted advisor by our clients including small, medium and large enterprises
Focus on lifelong learning and robust work role/ function focused assessment aligned to your strategic goals
Delivering quality training outcomes in a wide range of industries
Strong links with Australian Apprenticeship Support Network.
Testimonial
Gateway Training has helped me Upskill my Diploma course in Leadership & Management! They’ve been great in providing me all the tools necessary to be prepared for my roles.
Sarah Howard
Diploma of Leadership and ManagementI’ve had an excellent experience from enrolment, training delivery and the in-depth knowledge of Gateway’s trainers. Gateway has shown commitment and enthusiasm to understand my needs and then design and recommend the training package was commendable. The trainer was knowledgeable, friendly and they adapted their style accordingly to me. Can’t thank them enough!Â
Chris Southend
Certificate IV In Community PharmacyFrom my very first meeting, the team at Gateway were focused on my needs. They supported me through the sign-up stage, enrollments and their training has had a tremendous impact on my career. They kept me informed of every aspect of the journey.Â
Albert Kenley
Diploma of Community ServicesThe Team at Gateway were switched on to my needs and they offered me a great insight into the manufacturing industry as that’s what I initially wanted to study. The training has been great, I’v’e thoroughly enjoyed it and Gateways flexibility to my working schedule has been invaluable…
David Conway
Certificate III In Process ManufacturingBest training company I’ve been with, completed my cert 3 with Gateway Training and the trainers are so enthusiastic. They have so much knowledge about the industry that they pass on to the class – the class is also very enjoyable. I’m definitely recommending gateway training to any and all my friends present and future.
Joanna N. Felten
Certificate III In Individual Support
Latest News & Articles
Case Study: Jasmine Care gets NDIS Co. underway with support from Gateway Training Academy
Gateway partnered with Jasmine Care upon inception to help its business grow and become self-sustainable through the Boosting Apprenticeship/Traineeship Commencement Program to deliver several Nationa…
Read More
Case Study: Gateway brings Customer Service excellence to Pharmacy 4 Less
Gateway partnered with Jasmine Care upon inception to help its business grow and become self-sustainable through the Boosting Apprenticeship/Traineeship Commencement Program to deliver several Nationa…
Read More
Gateway upskills Support Staff to tackle growing Home Care service for My Right Choice
Gateway partnered with My Right Choice to upskill and qualify their Staff through a Nationally Recognised Training Course in Individual Support. The training delivered was centred around understanding…
Read More
Spot Press UpSkills their staff with Supply Chain, Leadership, Management and Business courses
Gateway partnered with Jasmine Care upon inception to help its business grow and become self-sustainable through the Boosting Apprenticeship/Traineeship Commencement Program to deliver several Nationa…
Read More
About the program
This qualification reflects the role of skilled senior pharmacy assistants who use sound knowledge of a broad range of pharmacy products and health care support services. Some senior pharmacy assistants may take a lead role in coordinating front of pharmacy business activities.
Entry Requirements
There are no academic entry requirements for these qualifications. Students are required to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.
Training delivery
This course can be conducted online, blended, work based or in the classroom. Training is delivered through our Registered Training Organisation: Gateway Training Academy RTO ID 32305.
Course Outcomes
Upon successful completion of the course, you will receive a:
- Nationally recognised Certificate & Transcript or
- Statement of Attainment (if found competent in at least 1 Unit of Competency)
To successfully complete this qualification, you require 14 units of competence. These 14 units are comprised of 3 core unit which is compulsory and 11 elective units. The units of competence shown below have been selected by Gateway Training Academy based on the course purpose. They are shown in the recommended study order.
Core Units
| BSBLDR403 | Lead team effectiveness |
| HLTWHS003 | Maintain work health and safety |
| SIRCCPM001 | Assist in managing Pharmacy Medicines and Pharmacist Only Medicines |
| HLTAAP001 | Recognise healthy body systems |
| BSBCUS401 | Coordinate implementation of customer service strategies |
| SIRXCEG003 | Build customer relationships and loyalty |
| SIRXCEG008 | Manage disrespectful, aggressive or abusive customers |
| SIRXCEG009 | Manage workplace responses to disrespectful aggressive or abusive customer behaviour |
| SIRCCPM002 | Coordinate a pharmacy quality system |
| SIRCCPM003 | Lead and develop pharmacy teams |
| SIRCCPM004 | Manage pharmacy sales and service delivery |
| SIRCCPM005 | Manage pharmacy premises, equipment and merchandise |
| SIRCCPM006 | Develop a pharmacy product and service range |
| SIRCDIS002 | Deliver medicines to customers outside the pharmacy |
*Please note that elective units may be subject to change.
**Please contact us if you would like to discuss customised elective unit options to suit your needs.
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
| Occupation | Description |
|---|---|
| Pharmacy Assistant | Pharmacy Assistants sell retail goods to customers in pharmacies. Goods can range from creams, lotions and grooming tools to, cosmetics and perfumes. Pharmacy Assistants help customers to select the right products to meet their needs and assist with the day to day operation of a pharmacy. They usually have a good knowledge of pharmacy products, health and beauty products. |
| Pharmacy Sales Assistant | Pharmacy sales assistants sell pharmaceutical goods, toiletries and related goods in pharmacies and assist customers with any inquiries. |
| Dispensary Technician | A Dispensary Technician helps to prepare medications at a pharmacy. You’ll be supervised by a qualified pharmacist as you process prescriptions for patients. Dispensary Technicians ensure label information is accurate and you might discuss concerns or precautions with customers. |
| Dispensary Assistant | Dispensary Assistants assist Pharmacists with preparing medications for customers, advising customers on safe and effective use of medicines, and supporting the running of the pharmacy. Dispensary Assistants work under the direct supervision of a Pharmacist to ensure medicines are dispensed legally and safely. |
| Dispensary Manager | This pharmacist position is to manage operations of the dispensary area within the pharmacy department. It includes overseeing day to day processes and rostering requirements to ensure a efficient and effective dispensary service. |
Source: myskills
Industry Insights
Future Growth
20%
Australia’s pharmaceutical market is set to rise from just over $22.85 billion in 2016 to $25.2 billion by 2020, registering a compound annual growth rate (CAGR) of 2%, according to research and consulting firm GlobalData.
Weekly Pay
$936.50
Pharmacists can earn good salaries and the hours are often very flexible. It is also a profession which carries with it a relatively high status and pharmacists are seen and respected as medical professionals. It is expected that there will be an increased demand for pharmacists in all the varied healthcare facilities.
Satisfied With Training
90%
Overall satisfaction employee for chemists/pharmacies averages a very high 90.5% and is in third position out of 32 industries.
Overview
About the program
This qualification reflects the role of skilled senior pharmacy assistants who use sound knowledge of a broad range of pharmacy products and health care support services. Some senior pharmacy assistants may take a lead role in coordinating front of pharmacy business activities.
Entry Requirements
There are no academic entry requirements for these qualifications. Students are required to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.
Training delivery
This course can be conducted online, blended, work based or in the classroom. Training is delivered through our Registered Training Organisation: Gateway Training Academy RTO ID 32305.
Course Outcomes
Upon successful completion of the course, you will receive a:
- Nationally recognised Certificate & Transcript or
- Statement of Attainment (if found competent in at least 1 Unit of Competency)
Course Structure
To successfully complete this qualification, you require 14 units of competence. These 14 units are comprised of 3 core unit which is compulsory and 11 elective units. The units of competence shown below have been selected by Gateway Training Academy based on the course purpose. They are shown in the recommended study order.
Core Units
| BSBLDR403 | Lead team effectiveness |
| HLTWHS003 | Maintain work health and safety |
| SIRCCPM001 | Assist in managing Pharmacy Medicines and Pharmacist Only Medicines |
| HLTAAP001 | Recognise healthy body systems |
| BSBCUS401 | Coordinate implementation of customer service strategies |
| SIRXCEG003 | Build customer relationships and loyalty |
| SIRXCEG008 | Manage disrespectful, aggressive or abusive customers |
| SIRXCEG009 | Manage workplace responses to disrespectful aggressive or abusive customer behaviour |
| SIRCCPM002 | Coordinate a pharmacy quality system |
| SIRCCPM003 | Lead and develop pharmacy teams |
| SIRCCPM004 | Manage pharmacy sales and service delivery |
| SIRCCPM005 | Manage pharmacy premises, equipment and merchandise |
| SIRCCPM006 | Develop a pharmacy product and service range |
| SIRCDIS002 | Deliver medicines to customers outside the pharmacy |
*Please note that elective units may be subject to change.
**Please contact us if you would like to discuss customised elective unit options to suit your needs.
Student Outcomes
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
| Occupation | Description |
|---|---|
| Pharmacy Assistant | Pharmacy Assistants sell retail goods to customers in pharmacies. Goods can range from creams, lotions and grooming tools to, cosmetics and perfumes. Pharmacy Assistants help customers to select the right products to meet their needs and assist with the day to day operation of a pharmacy. They usually have a good knowledge of pharmacy products, health and beauty products. |
| Pharmacy Sales Assistant | Pharmacy sales assistants sell pharmaceutical goods, toiletries and related goods in pharmacies and assist customers with any inquiries. |
| Dispensary Technician | A Dispensary Technician helps to prepare medications at a pharmacy. You’ll be supervised by a qualified pharmacist as you process prescriptions for patients. Dispensary Technicians ensure label information is accurate and you might discuss concerns or precautions with customers. |
| Dispensary Assistant | Dispensary Assistants assist Pharmacists with preparing medications for customers, advising customers on safe and effective use of medicines, and supporting the running of the pharmacy. Dispensary Assistants work under the direct supervision of a Pharmacist to ensure medicines are dispensed legally and safely. |
| Dispensary Manager | This pharmacist position is to manage operations of the dispensary area within the pharmacy department. It includes overseeing day to day processes and rostering requirements to ensure a efficient and effective dispensary service. |
Source: myskills
Industry Insights
Industry Insights
Future Growth
20%
Australia’s pharmaceutical market is set to rise from just over $22.85 billion in 2016 to $25.2 billion by 2020, registering a compound annual growth rate (CAGR) of 2%, according to research and consulting firm GlobalData.
Weekly Pay
$936.50
Pharmacists can earn good salaries and the hours are often very flexible. It is also a profession which carries with it a relatively high status and pharmacists are seen and respected as medical professionals. It is expected that there will be an increased demand for pharmacists in all the varied healthcare facilities.
Satisfied With Training
90%
Overall satisfaction employee for chemists/pharmacies averages a very high 90.5% and is in third position out of 32 industries.
How It Works
Enquire Now
Enrolment is easy – We will guide through every step with our easy to use form submission.
Log-On
Log-on to our World-Class Learning Management System and finish your course in no time!
Get Qualified
You’re Qualified! All of Gateway Training Academy’s qualifications are Nationally Recognised.
The Gateway Difference
Over a decade of proven experience in helping businesses achieve growth through Education and Training.
Able to deliver both locally and nationally
Proven experience in Vocational Education
Trusted advisor by our clients including small, medium and large enterprises
Focus on lifelong learning and robust work role/ function focused assessment aligned to your strategic goals
Delivering quality training outcomes in a wide range of industries
Strong links with Australian Apprenticeship Support Network.
Testimonial
Gateway Training has helped me Upskill my Diploma course in Leadership & Management! They’ve been great in providing me all the tools necessary to be prepared for my roles.
Sarah Howard
Diploma of Leadership and ManagementI’ve had an excellent experience from enrolment, training delivery and the in-depth knowledge of Gateway’s trainers. Gateway has shown commitment and enthusiasm to understand my needs and then design and recommend the training package was commendable. The trainer was knowledgeable, friendly and they adapted their style accordingly to me. Can’t thank them enough!Â
Chris Southend
Certificate IV In Community PharmacyFrom my very first meeting, the team at Gateway were focused on my needs. They supported me through the sign-up stage, enrollments and their training has had a tremendous impact on my career. They kept me informed of every aspect of the journey.Â
Albert Kenley
Diploma of Community ServicesThe Team at Gateway were switched on to my needs and they offered me a great insight into the manufacturing industry as that’s what I initially wanted to study. The training has been great, I’v’e thoroughly enjoyed it and Gateways flexibility to my working schedule has been invaluable…
David Conway
Certificate III In Process ManufacturingBest training company I’ve been with, completed my cert 3 with Gateway Training and the trainers are so enthusiastic. They have so much knowledge about the industry that they pass on to the class – the class is also very enjoyable. I’m definitely recommending gateway training to any and all my friends present and future.
Joanna N. Felten
Certificate III In Individual Support
Latest News & Articles
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Gateway partnered with Jasmine Care upon inception to help its business grow and become self-sustainable through the Boosting Apprenticeship/Traineeship Commencement Program to deliver several Nationa…
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About the program
This qualification reflects the role of skilled senior pharmacy assistants who use sound knowledge of a broad range of pharmacy products and health care support services. Some senior pharmacy assistants may take a lead role in coordinating front of pharmacy business activities.
Entry Requirements
There are no academic entry requirements for these qualifications. Students are required to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.
Training delivery
This course can be conducted online, blended, work based or in the classroom. Training is delivered through our Registered Training Organisation: Gateway Training Academy RTO ID 32305.
Course Outcomes
Upon successful completion of the course, you will receive a:
- Nationally recognised Certificate & Transcript or
- Statement of Attainment (if found competent in at least 1 Unit of Competency)
To successfully complete this qualification, you require 14 units of competence. These 14 units are comprised of 3 core unit which is compulsory and 11 elective units. The units of competence shown below have been selected by Gateway Training Academy based on the course purpose. They are shown in the recommended study order.
Core Units
| BSBLDR403 | Lead team effectiveness |
| HLTWHS003 | Maintain work health and safety |
| SIRCCPM001 | Assist in managing Pharmacy Medicines and Pharmacist Only Medicines |
| HLTAAP001 | Recognise healthy body systems |
| BSBCUS401 | Coordinate implementation of customer service strategies |
| SIRXCEG003 | Build customer relationships and loyalty |
| SIRXCEG008 | Manage disrespectful, aggressive or abusive customers |
| SIRXCEG009 | Manage workplace responses to disrespectful aggressive or abusive customer behaviour |
| SIRCCPM002 | Coordinate a pharmacy quality system |
| SIRCCPM003 | Lead and develop pharmacy teams |
| SIRCCPM004 | Manage pharmacy sales and service delivery |
| SIRCCPM005 | Manage pharmacy premises, equipment and merchandise |
| SIRCCPM006 | Develop a pharmacy product and service range |
| SIRCDIS002 | Deliver medicines to customers outside the pharmacy |
*Please note that elective units may be subject to change.
**Please contact us if you would like to discuss customised elective unit options to suit your needs.
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
| Occupation | Description |
|---|---|
| Pharmacy Assistant | Pharmacy Assistants sell retail goods to customers in pharmacies. Goods can range from creams, lotions and grooming tools to, cosmetics and perfumes. Pharmacy Assistants help customers to select the right products to meet their needs and assist with the day to day operation of a pharmacy. They usually have a good knowledge of pharmacy products, health and beauty products. |
| Pharmacy Sales Assistant | Pharmacy sales assistants sell pharmaceutical goods, toiletries and related goods in pharmacies and assist customers with any inquiries. |
| Dispensary Technician | A Dispensary Technician helps to prepare medications at a pharmacy. You’ll be supervised by a qualified pharmacist as you process prescriptions for patients. Dispensary Technicians ensure label information is accurate and you might discuss concerns or precautions with customers. |
| Dispensary Assistant | Dispensary Assistants assist Pharmacists with preparing medications for customers, advising customers on safe and effective use of medicines, and supporting the running of the pharmacy. Dispensary Assistants work under the direct supervision of a Pharmacist to ensure medicines are dispensed legally and safely. |
| Dispensary Manager | This pharmacist position is to manage operations of the dispensary area within the pharmacy department. It includes overseeing day to day processes and rostering requirements to ensure a efficient and effective dispensary service. |
Source: myskills
Industry Insights
Future Growth
20%
Australia’s pharmaceutical market is set to rise from just over $22.85 billion in 2016 to $25.2 billion by 2020, registering a compound annual growth rate (CAGR) of 2%, according to research and consulting firm GlobalData.
Weekly Pay
$936.50
Pharmacists can earn good salaries and the hours are often very flexible. It is also a profession which carries with it a relatively high status and pharmacists are seen and respected as medical professionals. It is expected that there will be an increased demand for pharmacists in all the varied healthcare facilities.
Satisfied With Training
90%
Overall satisfaction employee for chemists/pharmacies averages a very high 90.5% and is in third position out of 32 industries.
Overview
About the program
This qualification reflects the role of skilled senior pharmacy assistants who use sound knowledge of a broad range of pharmacy products and health care support services. Some senior pharmacy assistants may take a lead role in coordinating front of pharmacy business activities.
Entry Requirements
There are no academic entry requirements for these qualifications. Students are required to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.
Training delivery
This course can be conducted online, blended, work based or in the classroom. Training is delivered through our Registered Training Organisation: Gateway Training Academy RTO ID 32305.
Course Outcomes
Upon successful completion of the course, you will receive a:
- Nationally recognised Certificate & Transcript or
- Statement of Attainment (if found competent in at least 1 Unit of Competency)
Course Structure
To successfully complete this qualification, you require 14 units of competence. These 14 units are comprised of 3 core unit which is compulsory and 11 elective units. The units of competence shown below have been selected by Gateway Training Academy based on the course purpose. They are shown in the recommended study order.
Core Units
| BSBLDR403 | Lead team effectiveness |
| HLTWHS003 | Maintain work health and safety |
| SIRCCPM001 | Assist in managing Pharmacy Medicines and Pharmacist Only Medicines |
| HLTAAP001 | Recognise healthy body systems |
| BSBCUS401 | Coordinate implementation of customer service strategies |
| SIRXCEG003 | Build customer relationships and loyalty |
| SIRXCEG008 | Manage disrespectful, aggressive or abusive customers |
| SIRXCEG009 | Manage workplace responses to disrespectful aggressive or abusive customer behaviour |
| SIRCCPM002 | Coordinate a pharmacy quality system |
| SIRCCPM003 | Lead and develop pharmacy teams |
| SIRCCPM004 | Manage pharmacy sales and service delivery |
| SIRCCPM005 | Manage pharmacy premises, equipment and merchandise |
| SIRCCPM006 | Develop a pharmacy product and service range |
| SIRCDIS002 | Deliver medicines to customers outside the pharmacy |
*Please note that elective units may be subject to change.
**Please contact us if you would like to discuss customised elective unit options to suit your needs.
Student Outcomes
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
| Occupation | Description |
|---|---|
| Pharmacy Assistant | Pharmacy Assistants sell retail goods to customers in pharmacies. Goods can range from creams, lotions and grooming tools to, cosmetics and perfumes. Pharmacy Assistants help customers to select the right products to meet their needs and assist with the day to day operation of a pharmacy. They usually have a good knowledge of pharmacy products, health and beauty products. |
| Pharmacy Sales Assistant | Pharmacy sales assistants sell pharmaceutical goods, toiletries and related goods in pharmacies and assist customers with any inquiries. |
| Dispensary Technician | A Dispensary Technician helps to prepare medications at a pharmacy. You’ll be supervised by a qualified pharmacist as you process prescriptions for patients. Dispensary Technicians ensure label information is accurate and you might discuss concerns or precautions with customers. |
| Dispensary Assistant | Dispensary Assistants assist Pharmacists with preparing medications for customers, advising customers on safe and effective use of medicines, and supporting the running of the pharmacy. Dispensary Assistants work under the direct supervision of a Pharmacist to ensure medicines are dispensed legally and safely. |
| Dispensary Manager | This pharmacist position is to manage operations of the dispensary area within the pharmacy department. It includes overseeing day to day processes and rostering requirements to ensure a efficient and effective dispensary service. |
Source: myskills
Industry Insights
Industry Insights
Future Growth
20%
Australia’s pharmaceutical market is set to rise from just over $22.85 billion in 2016 to $25.2 billion by 2020, registering a compound annual growth rate (CAGR) of 2%, according to research and consulting firm GlobalData.
Weekly Pay
$936.50
Pharmacists can earn good salaries and the hours are often very flexible. It is also a profession which carries with it a relatively high status and pharmacists are seen and respected as medical professionals. It is expected that there will be an increased demand for pharmacists in all the varied healthcare facilities.
Satisfied With Training
90%
Overall satisfaction employee for chemists/pharmacies averages a very high 90.5% and is in third position out of 32 industries.
How It Works
Enquire Now
Enrolment is easy – We will guide through every step with our easy to use form submission.
Log-On
Log-on to our World-Class Learning Management System and finish your course in no time!
Get Qualified
You’re Qualified! All of Gateway Training Academy’s qualifications are Nationally Recognised.
The Gateway Difference
Over a decade of proven experience in helping businesses achieve growth through Education and Training.
Able to deliver both locally and nationally
Proven experience in Vocational Education
Trusted advisor by our clients including small, medium and large enterprises
Focus on lifelong learning and robust work role/ function focused assessment aligned to your strategic goals
Delivering quality training outcomes in a wide range of industries
Strong links with Australian Apprenticeship Support Network.
Testimonial
Gateway Training has helped me Upskill my Diploma course in Leadership & Management! They’ve been great in providing me all the tools necessary to be prepared for my roles.
Sarah Howard
Diploma of Leadership and ManagementI’ve had an excellent experience from enrolment, training delivery and the in-depth knowledge of Gateway’s trainers. Gateway has shown commitment and enthusiasm to understand my needs and then design and recommend the training package was commendable. The trainer was knowledgeable, friendly and they adapted their style accordingly to me. Can’t thank them enough!Â
Chris Southend
Certificate IV In Community PharmacyFrom my very first meeting, the team at Gateway were focused on my needs. They supported me through the sign-up stage, enrollments and their training has had a tremendous impact on my career. They kept me informed of every aspect of the journey.Â
Albert Kenley
Diploma of Community ServicesThe Team at Gateway were switched on to my needs and they offered me a great insight into the manufacturing industry as that’s what I initially wanted to study. The training has been great, I’v’e thoroughly enjoyed it and Gateways flexibility to my working schedule has been invaluable…
David Conway
Certificate III In Process ManufacturingBest training company I’ve been with, completed my cert 3 with Gateway Training and the trainers are so enthusiastic. They have so much knowledge about the industry that they pass on to the class – the class is also very enjoyable. I’m definitely recommending gateway training to any and all my friends present and future.
Joanna N. Felten
Certificate III In Individual Support
Latest News & Articles
Case Study: Jasmine Care gets NDIS Co. underway with support from Gateway Training Academy
Gateway partnered with Jasmine Care upon inception to help its business grow and become self-sustainable through the Boosting Apprenticeship/Traineeship Commencement Program to deliver several Nationa…
Read More
Case Study: Gateway brings Customer Service excellence to Pharmacy 4 Less
Gateway partnered with Jasmine Care upon inception to help its business grow and become self-sustainable through the Boosting Apprenticeship/Traineeship Commencement Program to deliver several Nationa…
Read More
Gateway upskills Support Staff to tackle growing Home Care service for My Right Choice
Gateway partnered with My Right Choice to upskill and qualify their Staff through a Nationally Recognised Training Course in Individual Support. The training delivered was centred around understanding…
Read More
Spot Press UpSkills their staff with Supply Chain, Leadership, Management and Business courses
Gateway partnered with Jasmine Care upon inception to help its business grow and become self-sustainable through the Boosting Apprenticeship/Traineeship Commencement Program to deliver several Nationa…
Read More